UNDP
**Job Title:** ICT Support Assistant
**Location:** New Delhi, India
**About UNDP:**
UNDP has been working in India since 1951, focusing on sustainable development goals such as eradicating poverty, reducing inequalities, and enhancing community resilience. The organization collaborates with the Government of India and partners to deliver solutions for vulnerable communities, particularly through three strategic portfolios: strong institutions, economic opportunities, and climate-smart solutions.
**Experience Required:**
– Bachelor’s Degree in Information Technology/Computer Science or equivalent field with 2 years of relevant experience OR High School diploma with 5 years of relevant experience.
**Key Responsibilities:**
1. Provide onsite ICT support to UN agencies in New Delhi and remote support to field staff.
2. Ensure compliance with corporate ICT standards and support the implementation of ICT management systems.
3. Assist with technical functions, including hardware repairs, software installations, and network monitoring.
4. Support digital transformation initiatives, such as automating processes using tools like Microsoft Power Apps and Power Automate.
5. Conduct training sessions on digital tools and contribute to knowledge resources for staff.
**Required Languages:** Fluency in English and Hindi.
This position is part of UNDP’s efforts to support India’s national development goals through innovative and sustainable solutions.
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