Website Fortify Health

About Fortify Health

Fortify Health is a GiveWell-funded NGO with a team of dedicated entrepreneurs working to improve nutritional iron status and reduce iron deficiency anaemia at the population scale in Maharashtra, Madhya Pradesh and West Bengal, India. We aim to expand to other states in India in the next three years. We improve nutritional iron status through fortification, a recognised, effective public health intervention that involves the addition of essential micronutrients to staple foods.

Fortify Health supports millers who are willing to adopt fortification by proactively removing industry barriers, and works with state governments to adopt and expand fortification in social safety net programs (with a focus on the Public Distribution System). Complementing our entrepreneurial model, we provide nutrition training, career development opportunities, competitive remuneration, and a wide range of resources to guide the team.

Position overview

The Human Resources (HR) Officer will ideally be based out of Pune. They will maintain Fortify Health’s existing strong HR systems and improve or build new ones as the organisation and its operations expand. The HR Officer will be an active member of the current Operations teams who will support various domains of Fortify Health’s HR-related activities such as recruitment, day-to-day HR queries, and administration relating to current staff (including working alongside the Operations Officer to maintain staff data). They will work closely with the Senior Operations Officer and Operations Officer, who both support Human Resources work. Since Fortify Health is at the start of a period of rapid organisational growth, the HR Officer has the exciting opportunity to significantly contribute to the organisation’s long-term success and sustainability. They will report to Fortify Health’s Senior Operations Officer and work closely with Fortify Health’s operations team to implement new HR systems.

Responsibilities and activities

Hiring and onboarding

Coordinate the recruitment process by:

assisting other departments in finalising job descriptions
working with the communications team in posting job ads
managing the hiring process and coordinating applicants for specified roles. This includes setting up interviews and reference checks.
Work with Senior Operations Officer to create and implement effective onboarding plans for new team members
Managing employee files, including any soft and hard copies.

Human resources

Support the development and implementation of HR initiatives and systems
Support the Senior Operations Officer to run trainings on any new systems
Ensure all new staff have been registered on Slack and have been added to the correct groups
Provide feedback on policies and procedures
Develop training and development programs
Assist in the performance management processes
Maintain employee records according to policy and legal requirements
Review employment and working conditions to ensure legal compliance
Support the development of the organisational employee satisfaction survey

Requirements

2-4 years experience/background in human resources, NGO operations or industry operations, administration, or similar in India
Bachelor or higher degree in any field
Excellent attention to detail
Ability to make good decisions quickly, and a strong sense of intuition and judgement
Strong written and verbal communication skills, with a proven ability to manage relationships between various stakeholders and relay important information clearly and concisely, especially when relating to legal or financial issues
Very high integrity
Excellent organisational skills and ability to multitask
Excellent documentation skills
Ability to learn quickly and ask important and relevant questions about new topics to get the right answers, i.e. strong problem-solving skills
Ability to work well independently, as well as with others
Proven ability to manage professional relationships and to work under pressure
Willingness to travel depending on project needs
Willingness to relocate to Pune
Authorisation to work in India (Indian national, eligibility for OCI, etc.)
Fluency in English and Hindi