Job Opportunity For Analyst, Data Management and Reports At Room To Read In New Delhi

Duties & Responsibilities

Data Management and Account Coordination;

• Manage offline gift processing for Hong Kong, Singapore, Japan and Australia, including the processing of checks, bank transfers, and stock gifts; scanning all checks and backup information, reviewing and identifying correct coding, entering data into fundraising software (Salesforce NPSP) and issuing receipts based on each market’s needs. 
• Download third-party donor reports and prepare files for gift entry as needed.
• Manage third party IN and APAC gift processing in terms of importing and exporting for processing and reconciliation as well as routine updates and requests from vendors.
• Enter gifts in NPSP from India Gift Log, manage communication for gift coding and review supporting documents with the India development team
• Maintain accurate donor records in our Salesforce database, including importing of new records, cross-checking imported data.
• Data management of Salesforce database: monitor Chatter requests screen and de-duplicate records, perform mass updates for recoding donations when needed, update addresses, and overall ensure data quality.
• Monitor sustainer gifts to manage duplicates and other issues. 
• Maintain all receipts across all worldwide fundraising offices are running correctly, making updates as changes are needed, and working with the Associate Manager to troubleshoot when needed.
• Collaborate with global team members on projects related to the database, such as data clean – up projects. 

Reconciliation, Audit and Reporting;

• Assist with reconciling donations on a monthly basis with the Accounting team and attend monthly meetings.
• Work with the Accounting team in Dehli to ensure proper coding and reconciliation of IN gifts.
• Follow, review and enhance best practice guidelines for ensuring integrity of the IN and APAC data records.
• Maintain APAC receipting compliance and donation remittance documents and update to keep current. 
• Support the APAC and IN audit processes by meeting with auditor and supplying all information required for audit investigations.
• Provide reporting for matching gift pledges database
• Generate reports from the database as requested.
   

Team and Event Support;

• Oversee corporate matching gift process, including matching gift file maintenance; research and confirm gifts to be matched; prepare and mail matching gift application forms; acknowledge matching gifts; follow up with matching gift donors as needed; 
• Provide remote, and when needed in person, database management and operations support for APAC and IN events, managing registration, reviewing investment levels, donation processing, and overseeing ticket payment.
• Coordinating with global development offices to provide research support for events and preparing briefing materials for events and meetings 
• Support with conducting reactive research on individual donors, corporations, and foundations, in all of Room to Read’s fundraising countries, including but not limited to North America, Europe, and Asia regions. 
• Collaborate with global team members on projects related to the database.
• Other ad hoc duties, as necessary to support the APAC, IN, and DevOps teams
• Other Tasks as necessary
   

Qualifications:
Required:

• Bachelor’s degree, or relevant work experience 
• 1-2 years of work experience in a fast-paced, growth-oriented environment 
• Highly organized, strong attention to detail and results oriented 
• Strong written and oral communication skills in English with the ability to adjust communication style based on the audience 
• Adept at using Excel, Word, PowerPoint, and Outlook 
• Experience with databases and ability to continually learn new technology, database processes and procedures as needed. 
• Comfort working with numbers and calculations. 
• Proactive and tenacious troubleshooting skills 
• Ability to work independently and as part of a team 
• Strong work ethic and ability to juggle multiple priorities with competing deadlines 
• Flexibility and positive attitude  
• Legally eligible to work in India; no sponsorship provided. 
   

Preferred:

• History of dedicated volunteer activity and/or commitment to non-profit organizations 
• Previous experience working with relational databases and/or web integration tools 
• Previous experience working closely and building relationships with diverse groups of people  
• Experience in project management. 
   

Compensation:

• Room to Read offers a competitive salary with excellent benefits.
• The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world through literacy and gender equality in education.
• Room to Read is proud to be an equal opportunity employer committed to identifying and developing
  the skills and leadership of people from diverse backgrounds.
• Room to Read is a child-safe organization; all personnel are expected to adhere to Room to Read’s Child Protection Policy and Child Protection Code of Conduct.

Location(s)

Global Office Asia – Main – New Delhi 

To be successful at Room to Read, you will also: 

Have passion for our mission and a strong desire to impact a dynamic nonprofit organization 
Be a proactive and innovative thinker who achieves results and creates positive change
Have a very high level of personal and professional integrity and trustworthiness  
Embrace diversity and a commitment to collaboration 
Thrive in a fast-paced and fun environment 
 

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled