Job Opportunity for Associate (Admin & IT Support) at SBI Foundation in Mumbai

About the Organization

SBI Youth for India is an Indian rural Fellowship program initiated by SBI, funded and managed by the SBI Foundation in partnership with reputed NGOs. The selected Fellows work with experienced NGOs on challenging grass root development projects.

The SBI Youth for India Fellowship was started in 2011 with 27 Fellows; currently, 450+ Fellows have completed the Fellowship and more than 70% of them have continued to work in the development sector while some have gone on to set up their own social enterprises.

Job Description

The Associate (Admin & IT Support) will be an integral part of the SBI YFI team and will support the team in the smooth functioning & implementation of the program. The duties involve taking care of administrative work including (but not limited to) executing event-related logistical activities, collecting reports & bills, compiling and maintaining records and databases data management, computer operations, user support and helpdesk etc.

The ideal candidate takes keen interest in current information technology trends and performs information technology support duties. They utilize computer equipment, software and diagnostic tools to perform a broad range of assistance work.

Job Responsibilities  

• Provide administrative support to ensure efficient operation of the program.
• Coordinate with program stakeholders over calls, messages and emails.
• Manage travel arrangements and other logistics of program events.
• Compile and maintain records and filing systems.
• Complete operational requirements by scheduling submissions and regularly following up to expedite results.
• Support team by performing delegated tasks related to organization.
• Act as an initial point of contact for various program-related requirements including managing the helpdesk, providing information by answering questions & requests and handling routing correspondence with clients.
• Evaluate new systems & techniques and suggest the ones best-suited to team and program requirements.
• Troubleshoot, diagnose problems, and implement corrective action procedures and/or escalating to other technical resources as appropriate.
• Manage Fellow’s leave requests, report compilation and other admin-related requests.

Education Qualification/Required Skills & Experience

• Age: 21-30 years (as on the date of application)
• Experience: Minimum of 1 year of experience in a similar work profile.
• Education: Bachelor’s degree.
• Proficiency in MS Office, Google Suite Tools & English language skills.
• Exposure to IT, Administration & Finance-related tasks.
• Exposure to data analysis, bills & report compilation.
• Exposure to knowledge management, bookkeeping & recordkeeping.
• Exposure to Tally & other accounting software is preferred.
• Excellent communication, interpersonal & organizational skills.
• Acumen for information technology & ability to work in a fast-paced dynamic environment.

Reporting: The position will report to the Head of Operations, SBI Youth for India & shall closely work with the Program/Dy. Program Managers in the team.

Salary & Position Availability:

• Salary would be commensurate with experience. We expect successful candidates to join us at the earliest.

How to apply

You can click the apply button below and fill up the form. Alternatively, you can also access the link to submit your application via the ‘Careers’ section on https://www.sbifoundation.in/

Deadline: 11:59 PM, Monday, 14th November, 2022.

Note: Due to the high volume of applications, only shortlisted candidates shall be reached out for further correspondence. Please bear in mind that if you are shortlisted for an interview we will tentatively reach out to you within Wednesday, 14th December, 2022.