Wadhwani AI
**Job Title:** Associate Design Researcher
**Location:** Delhi, India
**About Wadhwani AI:**
Wadhwani AI is a non-profit institute dedicated to developing and deploying applied AI solutions to address critical challenges in public health, agriculture, education, and urban development within underserved communities globally. Collaborating with governments, social sector organizations, academic institutions, and domain experts, Wadhwani AI identifies real-world problems and creates practical AI solutions for substantial positive impact. Supported by leading philanthropies such as the Bill & Melinda Gates Foundation, USAID, and Google.org, Wadhwani AI boasts a team of over 200 professionals with expertise in AI/ML research, software engineering, domain knowledge, design, and user research.
**Job Summary:**
As a Design Researcher with UI/UX skills, you will champion the needs of our product users and beneficiaries. Through primary research, you will uncover user needs, behaviors, and motivations, collaborating with cross-functional teams (product & program management, research, and engineering) to develop new products and prototypes. You will also work closely with external partners such as government agencies, nonprofits, and corporations. Human-centered design is paramount, guiding the creation of effective and intuitive solutions for diverse user groups across various geographies and cultural backgrounds.
**Roles and Responsibilities:**
* Conduct user research (domain research, field research, surveys, ethnographic studies, expert interviews).
* Collaborate with engineers, product/project managers, and researchers to address challenges and prioritize user experience.
* Assist in developing and testing prototypes and proof-of-concept trials.
* Communicate research findings through written reports and presentations to diverse audiences.
* Identify and implement new research methods, tools, and techniques to improve products and solutions.
**Requirements:**
* A formal design degree from an accredited institution, specializing in Human-Centered Design (HCD).
* 1-4 years of in-office experience in human-centered design, preferably as a service designer.
* Proven design research experience with diverse user groups, including experience with rural, underprivileged, or vulnerable populations (minimum 2 relevant projects).
* Advanced proficiency in Figma (minimum 2 delivered projects).
* Willingness to travel extensively to rural settings.
* Fluency in Hindi; additional Indian languages are a plus.
* Knowledge of qualitative and quantitative research methods (lab-based usability studies, field research, usability inspections, user profiles/personas, participatory design, survey research, experiment design, statistical analysis).
* Understanding of the strengths and weaknesses of various research methods and their application throughout product development phases.
* Excellent interpersonal, communication, and collaboration skills.
To apply for this job please visit www.wadhwaniai.org.
