Job Opportunity for Associate Manager – Content, Youth Program at Quest Alliance in Bengaluru

At Quest Alliance, we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators. 

We are a not-for-profit trust that focuses on research-led innovation and advocacy in the field of teaching and learning. We engage with educators, civil society, government institutions and corporate organizations to demonstrate and enable scalable and replicable solutions in school education and vocational training.

At Quest you will get the opportunity to apply your skills and contribute to addressing issues around quality education and skills training. The organization gives you the space to learn and grow in a fun and engaging environment. We have an eclectic group of people working at Quest drawn from diverse disciplines including Education, Technology, Design, Youth Development and Business.  

About the Program

The Youth program’s objective is to provide a holistic development platform for young people as well as provide a lifelong, continuous learning opportunity to disadvantaged youth. We use content, pedagogy and technology, to drive the delivery of teaching and learning. Through our signature blended learning approach we develop critical life-work skills that are critical for success in the 21st century. Our curriculum includes media elements like games, videos, audio, and visuals as well as the use of dictionaries for vernacular translations.

Capacity Building @Youth Program

The Youth Program at Quest Alliance is a program focussed on building youth employability through the use of educational technology to foster self learning and 21st century skills. This role is a part of the Capacity Building (CB) team of the Youth Program. Capacity Building is a multidisciplinary team that works at the intersection of training, content development, research and technology for the education and employability sector. The goal of the CB team is to create engaging learning experiences across the spectrum of our stakeholders – Youth, Educators, Leaders & Parents. As a team, CB is continuously working on new innovations using learner-centric design, adult learning principles, blended learning approach to make our learning experience truly facilitative and self learning focussed. 

About the Role

As an Associate Manager – Content, Youth Program, you will work as part of the Youth Employability program of Quest Alliance. You will apply your human-centered and learner-centered design skills to help further our mission of creating self-learning experiences for our key stakeholders – learners and educators as part of the Capacity Building team.

You will be instrumental in reaching QUEST’s digital and print curriculum to our stakeholders across India, and also support all quality management & capacity building initiatives of the Capacity Building team.

Role & Responsibilities:

Content Management

• Anchor the design and development of content by conceptualizing the blueprints
• Create quality guidelines and design documents to enable effective development of content aligned to larger learning experience standards of Quest Alliance.
• Review content for quality and alignment with guidelines and standards.

Project Management

• Plan, create and maintain timeline and tracker tools for managing projects
• Set up regular cadences such as daily stand ups and daily mailers to closely track project completion, anticipate roadblocks and solve for issues.
• Own and run the process of creating feedback loops for getting regular feedback on content from program teams
• Analyze feedback data and implement improvements to content and processes

Support in Training Design and Delivery

• Review sessions on the content and pedagogy in the ToT design and ensure accurate, updated and comprehensive information is shared
• Deliver sessions on content if necessary to support the state and program teams

Relationship Management – Stakeholders (internal and external)

• Orient, support & onboard consultants for projects assigned
• Support consultants in review and oversee the quality of delivery     

Requirements

Qualification & Skill Sets

• Minimum 4 to 6 years of work experience, in content development and project management
• Experience working on employability, skilling, and 21st century skills.
• Experience with learning experience design, edtech and pedagogy/androgogy
• Willingness to learn and influence prevalent practices in skilling/employability ecosystem
• Excellent interpersonal, written and verbal communication skills in English and Hindi
• Fluency in MS Office Suite/Google content management tools such a Docs, Spreadsheets, Forms and Slides
• Willingness to travel when necessary
• Ability to work independently as well as collaboratively with other teams