Job Opportunity for Associate Relationship Management at Connect For in Mumbai

Job Description- Associate Relationship Management

ConnectFor is looking to hire an Associate to manage relationships with NGOs/Volunteers and to oversee the day-to-day operations of the organization. ConnectFor (www.connectfor.org) is based out of Mumbai. We are a lean team of like-minded people who want to instill the spirit of volunteerism in society and create meaning and value for our stakeholders. In the 6 years that we have been operational in this space, we have a network of 39,000+ volunteers and over 500 NGO partners on our platform. We are operational in all metro cities of India.

Roles & Responsibilities

The Operations Associate will be responsible for all of the following functions:

Managing the day-to-day operations which include –

• Relationship management to maintain long term association with NGOs and volunteers
  Onboarding NGOs as per ConnectFor’s internal due diligence.
• Coordinate with NGOs and get volunteering opportunities and projects.
• Fulfilling volunteer requirements from non-profits and matching volunteers to the right opportunities
• Maintaining and building strategic collaborations with volunteer groups, colleges, clubs, etc for volunteering engagements.
• Ideating and executing different volunteer projects with different groups.
• Research and outreach to universities, rotaracts, and other volunteer groups.
• Assist in planning and conducting volunteering events (on ground and virtual)
• Assisting the operations team with other ad-hoc requirements

Education Qualification/Required Skills & Experience

• 1 year of prior experience in relationship management, client/customer support /tele calling
• Well versed with Excel & Google sheet
• Data analysis skills
• Applicants must be self-motivated, and able to take initiative while working independently
• Proficient in English
• Process oriented and fast learner
• Passionate about the social sector
• Keen to work with a young team of like minded individuals

Skills Preferred:

• Exceptional customer service, active listening, and verbal and written communication skills
• Strong time management and decision making skills.
• Adaptability and accountability.
• Knowledge of the current scenarios in the development sector
• Fluency in multiple languages

Work Hours

The Associate will be expected to work 40 hours a week, Monday – Friday from 9.30 am – 5.30 pm and any other day during events. Associates will receive 30 days of paid leave annually. Work location would be Mumbai.

Laptop in a working condition and great internet connectivity is required for this role.

CTC

Please note the CTC for this role will be ~3-4 LPA

Please share your updated resume with a cover letter at hr@connectfor.org