Website Haqdarshak
Haqdarshak – Every Citizen Matters Did you know that the Indian Government spends about USD 400 billion on social welfare and security programs every year? Despite this, there are 124 million people living below the poverty line and 400 million more working in the unorganized sector with no formal entitlements. At Haqdarshak, this is the problem we are trying to solve through an assisted tech model which ensures last mile connectivity. We feel both humble and proud that in the last 5 years we have channelized over INR 500 crore and reached more than 1 million families across 22 states in the country. In the process, we have trained over 10000 women entrepreneurs — the frontline support agents — who earn a livelihood because they are trained on our products and processes. And we are super proud because this is no mean achievement. But we know, there is just so much more to do. Why Haqdarshak If you are a hustler, Haqdarshak will be a very important milestone in your career because we believe in, – Impact at scale – Ambitious targets for the next 5 years – Young, dynamic, empowered teams – Intrapreneurial freedom
The Opportunity :
We are looking to hire passion people in Client Account Management Client Account Management: Engaging with current clients to track project deliverables, closely working with research and operations team to strategize, client reporting and client communications. Working towards renewing contracts and expansion of scope
What will the CAM team do? The CAM team will essentially be the external facing team “servicing the client”. They will act as a bridge between Sales and Operations. They will also work with the Operations team to get timely project updates, mitigating challenges, communicating challenges and solutions to the client, monitoring milestones to raise timely invoices and communicating the same to the Finance team. you will – Problem resolution. Assist PMs with challenging client requests or issue – escalations – Building long-term relationship with clients – Checking and approving the WSR before sending it to clients. Attending weekly – partner calls – Creating progress document on the project as and when the client demands with – support from Ops
Requirements
Education : Post-graduates with excellent communication and documentation
skills –
- Experience in Client relations,
- Client servicing,
- Vendor management
Experince :
- 3-7 years of experience in the relevant profile – Passion to make a change
Benefits
What we offer We are a social enterprise and value our people as much as we value the impact we create. We are building the next gen for-profit start-up focused on social impact. Our compensation structures are competitive in the social start-up space and could include equity depending on the position and fit. What can we promise? Loads of job satisfaction. If you believe work culture, growth, personal and professional development and teams that you work with are equally important if not more, we should talk. Drop us a line on careers@haqdarshak.com with a cover letter and your profile and we can definitely catch up over a virtual coffee!
To apply for this job please visit careersportal.haqdarshak.com.
