Job Opportunity for Business Analyst at Digital India Corporation in New Delhi

Job Title

Business Analyst

Job Category

Contract Basis – Consolidated

Project

DoPT

Travel Required

YES

Location

New Delhi

Position Type

Full Time

Salary(Monthly)

Commensurate with Experience and Qualification

No. of Post

2

On Boarding

• Develop relationship with departments to bring their important services.
• Coordinate with concerned Government officials and all vendors to make the chosen services Live.
• Sound knowledge of API integration and API testing
• Expertise in FRS and API document creation

Monitoring

• Interact with quality audit partner to monitor testing bugs and their resolution by the implementing agency
• Bring out regular progress assessment reports with qualitative inputs and flagging off any deviations/issues that would need to be looked into by the higher authorities
• Assist in any other work incidental to the monitoring and implementation of projects.

Support

• Coordinate with different central and state agencies whose applications are integrated with projects.
• Post delivery of services, keep in touch with departments to resolve any operational issue and endeavour to keep the services up and running
• Develop and manage relationships with integrated departments on projects in order to better understand the issues in service delivery and take steps to ensure customer delight.
• Ensure that issues/complaints raised through various channels (including social media, Play store etc.) are addressed

Reporting

• Prepare reports, presentations for both internal and external distribution on project progress
• Assess and support on meeting contractual obligations of partner agencies and any other requirements necessary to department applications.
• Maintain adherence to project timelines and ensure quality of output/deliverables
• Provide requisite support for necessary audits (SLA, Security etc.) by third party auditor/s

Essential Qualification & Experience

• 2+ years’ experience in Software Development or Part of Product Delivery Team/Operations, Enterprise-Wide systems integration/implementation projects
• Must have working knowledge of backend architectures, trends, and emerging technologies.
• Knowledge of Application Performance Tools (Kibana, Skywalker etc.) would be preferable
• MS Office, PHP/Python/Java/C#, Mysql/PostGrace/Oracle, JIRA etc.
• B.E/ B. Tech/ MCA/ M. Tech and equivalent
• Qualification can be relaxed in case of exceptional candidatesGood Communication skills (Oral and Written)