Job Opportunity for Business Management Consultant (Founders’ Office) at Impact Guru in Mumbai

About us

ImpactGuru.com, India’s leading healthcare financing platform for patients raises money online for medical expenses via crowdfunding. It aggregates a large number of online payments to allow any individual requiring financial assistance to raise funds for medical expenses – be it cancer, transplant, accident, or any medical emergency.  

ImpactGuru.com was incubated at Harvard Innovation Lab in the USA in 2014. ImpactGuru.com recently announced a $2mm Series A round, led by Apollo Hospitals Group, Currae Healthtech Fund, RB Investments (Singapore based VC Fund), Shorooq Investments (Middle East based VC Fund), Venture Catalysts (India’s #1 angel investor group) with participation from various other investors from the USA, Southeast Asia, and the Middle East.

ImpactGuru.com was recently awarded Best Technology Solution for Social Good by Economic Times Intelligent Health & Tech Awards, selected among the top 5 early-stage startups in India by TiE, fe atured multiple times on CNBC Young Turks. ImpactGuru.com was ranked among the top 21 Startups Globally to Watch in the space in which it operates by CB Insights. ImpactGuru’s senior management is led by Harvard, Wharton, Parsons, IIT, and IIM alumni with the founders recently being profiled in Fortune 40 under 40.

If you are interested in being a part of a dynamic startup working at the intersection of financial services and healthcare which is also making a significant positive social impact to society, then Impact Guru is the right place for you.

Job Description

Position 

Position Title: Business Management Consultant

Designation: Co-Founder’s Office

Location: Mumbai. Travel, as circumstances warrant 

We hustle Monday – Friday (1st & 3rd Saturday)

Reporting Manager: COO, Co-Founder(s)

Summary of the role

The person will work closely with our executive team & will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have to focus on interdepartmental collaboration to evolve our crowdfunding platform into a world-class experience for our fundraisers and a tool for providing intelligent insights for our internal team. 

Roles & Responsibilities

• Evolving strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads.
• Assist and communicate with executives in decision-making, program management, and initiative implementation.
• Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

Daily and Monthly Responsibilities.

• Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.
• Oversee daily operations through collaboration with senior management and department leaders.
• Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.
• Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.
• Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.
• Manage inter & intra-department coordination to ensure timely implementation & delivery of dependencies.
• Ensure timely & accurate reporting by all team members 
• Ensure compliance with organization policies by all team members 

Indicative KRA’s

• Team performance on targets
• Team management on other attributes: complaints, attrition, etc.
• Timely & accurate reporting
• Deliver to COO & Co-Founders expectations 

Key interactions 

Internal: ImpactGuru Co-Founders & their office, operations, business development, finance, HR, legal, et al. 

External: Hospitals & other medical providers (Executive Board, C-level executives & other representatives), Doctors, Campaigners & Donors (as & when circumstances warrant), ImpactGuru investors, Auditors

Professional Experiences

• Prior experience in a start-up environment is definite plus
• Excellent communicator in written and verbal form.
• Extremely versatile, dedicated to efficient productivity.
• Nimble business mind with a focus on developing creative solutions.
• Strong project reporting skills, with a focus on interdepartmental communication.

Qualifications

• Bachelor’s/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)

Functional & Behavioural Competencies

• Project management
• Multiple stakeholder management
• Growth mind-set
• Aggressive delivery targets-oriented mind-set
• Entrepreneurial mind-set
• Ability to deliver in high pace environment
• Excellent communication
• Dynamic personality 

What do we offer?

• Attractive salary & performance-linked bonuses
• Health Insurance benefits
• An opportunity to be in a leadership position of a high-growth start-up
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture