Job Opportunity for Communication & Outreach Manager at Quest Alliance in Bangalore, Karnataka, India

## Communication & Outreach Manager, Quest Learning Observatory

**About Quest Alliance:**

Quest Alliance is a leading non-profit organization committed to fostering a regenerative future of work and learning. Through their innovative programs and initiatives, they empower individuals, organizations, and communities to build a more sustainable and equitable world. 

**About the Quest Learning Observatory:**

The Quest Learning Observatory is a future-sensing space that serves as a hub for collaboration and innovation in the field of work and learning. Located at the southwest edge of Bangalore, near the Kambipura lake, it brings together a diverse community of youth, educators, leaders, policymakers, industry professionals, funders, and community members to reimagine, experiment, and build blueprints for a regenerative future.

**Job Description:**

As the Communication & Outreach Manager, you will play a crucial role in building and nurturing a vibrant community around the Quest Learning Observatory. You will act as a bridge between the observatory and its stakeholders, ensuring effective communication, fostering relationships, and promoting a sense of belonging. This role involves strategizing, planning, and executing community initiatives across various online platforms and offline events. 

**Key Responsibilities:**

* **Community Engagement:** Develop and implement strategies to actively engage the community, including responding to comments, questions, and feedback in a timely and professional manner. Foster a sense of community by creating conversations, moderating discussions, and encouraging user-generated content.

* **Co-creation of Experiences:** Work closely with partners to conceptualize, plan, and execute collaborative experiences that provide value to the community. This may include joint webinars, workshops, product launches, or other initiatives aimed at enriching the community’s experience.

* **Exhibition and Learning Experiences Curation:** Identify and curate relevant exhibitions, events, and learning experiences that align with the community’s interests and aspirations. Collaborate with internal teams and external partners to bring these experiences to the community, whether through in-person or virtual formats.

* **Events and Initiatives Organization:** Organize and coordinate community events, both online and offline, such as webinars, live streams, workshops, meetups, and conferences. Collaborate with internal stakeholders and external partners to plan and execute successful community initiatives.

* **Facilitation:** Facilitate discussions and activities at events or initiatives.  Introduce new experiences and ensure all experiences are running smoothly.

* **Operations & Partnership Management:** Manage a team of 3-4 people, including a maker-space facilitator, gardener, and cafe in charge, as well as external resources such as curators, researchers, etc. Plan and manage external events in collaboration with partners.

* **Budget Management:** Own the budget for the space, including budgeting, managing inflow/outflow of payments, and reporting.

* **Outreach & Communications:**  Anchor the design and execution of social media strategy, content writing for events, social media, etc. Collaborate with the Quest Alliance Marcom team for creative development as needed.

* **Engaging with the Malhar Community:** Promote the space to the Malhar community and build strong relationships.

* **Content Creation:** Generate compelling and relevant content that resonates with the community, such as blog posts, newsletters, social media updates, and videos. Ensure content aligns with the brand’s voice and values, and encourage user-generated content contributions.

* **Social Media Management:** Oversee the brand’s social media channels, including Instagram and the website. Plan and schedule posts, monitor engagement metrics, and optimize social media strategies to maximize reach and impact.

* **Documentation:** Maintain comprehensive plans, reports, and meeting minutes related to events and initiatives.

**Requirements:**

* Proven experience as a community manager or in a similar role.

* Keen interest in regenerative thinking and sustainability practices around agriculture, energy, waste, and water.

* Excellent written and verbal communication skills.

* Understanding of social media platforms, online communities, and content creation.

* Ability to build relationships and engage with a diverse community.

* Experience in organizing and executing community events and initiatives.

* Experience in building partnerships and co-creating experiences.

* Knowledge of curating relevant exhibitions and learning experiences.

* Experience in budget management and reporting.

**Location:**

Bangalore, Karnataka, India 

**Salary:**

The pay band for the position starts at Rs. 75,000/- per month (cost to company). The salary offered will be commensurate with the experience and expertise of the candidate.