Job Opportunity for Counsellor Onboarding Specialist at iDreamCareer in New Delhi

What we’re looking for

Experience – 1 to 2 years experience preferably in the education/ed tech sector.

We work with Career Guidance Counselors across India & overseas to make Career Guidance accessible to students across the economic spectrum. To enable this iDC has one of the most intensive training programs in India.

The program associate is responsible for the enrolment through sales, operations and management of training requirements for our community of counselors.

Responsibilities

• Build Counselor database by increasing enrolments in Counselor Certification program through sales efforts
• Execute continuous learning for Career Counselors through external webinars, monthly assignments & refresher training
• Provide support to Counselors
• Reach out to prospective clients and communicate over the phone or email
• Maintain data for all activities and coordinate with our instructional designer & Operations team on learning analytics and Training Needs Analysis
• Manage and coordinate with the existing team for any operational support
• Help the team in meetings targets and overall revenue
• Craft and send regular email content and newsletters to the databases
• Timely and accurate analysis of the conversions and suggest areas for improvement

We’d love it if:

• Customer service expertise in a sales role (preferably in education and ed tech)
• A data-driven approach to work
• Hands-on experience with operating CRM, MS office, and drafting emails
• Excellent communication skills (both verbal and written)
• Good presentation skills
• Hands-on experience with operating CRM, MS office, and drafting emails
• Ability to prioritize and manage assigned tasks and meet the desired milestones.
• Ability to thrive in a fast-paced, project-driven environment.

Tips to crack the interview:

Go through our website; https://idreamcareer.com/ and understand the customer segment in-depth.
Read our values and see how you are aligned with them.

Remuneration

Industry-standard basis experience

About Us

iDreamCareer is India’s leading EdTech venture recognized as World’s top 200 Edtech companies by ASUGSV Summit 2020 & the top 100 EdTech companies in South Asia by Holon IQ 2020. It works with high school & undergrad college students via its full-stack career guidance product that includes content on careers, colleges, exams, scholarships, psychometric assessment tools & one-on-one live counseling.

Equal Opportunity Statement

Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.

We are an equal-opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

How to Apply

Does this role sound like a good fit? Email us your CV at recruitment@idreamcareer.com.

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