Job Opportunity for EdTech Associate at Quest Alliance in Bengaluru

Website Quest Alliance

At Quest Alliance, we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators.

We are a not-for-profit trust that focuses on research-led innovation and advocacy in the field of teaching and learning. We engage with educators, civil society, government institutions and corporate organizations to demonstrate and enable scalable and replicable solutions in school education and vocational training.

At Quest Alliance, you will get the opportunity to apply your skills and contribute to addressing issues around quality education and skills training. The organization gives you the space to learn and grow in a fun and engaging environment.  We have an eclectic group of people working at Quest drawn from diverse disciplines including Education, Technology, Design, Youth Development, and Business. 

Quest Alliance is looking for a Data and Tech Associate to coordinate all M&E, Data and Tech-related activities of the region. You will be reaching out to all the stakeholders in the region and will be responsible for supporting smooth implementation of the program.


M&E and Data Management –

  • Working closely with state team to ensure error-free data on the admin panel
  • Working closely with the M&E team to ensure accurate data presentation on dashboards.
  • Building partner’s capacity on data input tools and admin panels.
  • Orienting and supporting internal team members such as regional program team members, Interns on data SoP.
  • Supporting regional and project teams to collate required data for reporting.
  • Ensure and support Baseline, endline or any data collection for the team
  • Support any research activities, program or project evaluation, impact assessment etc.

Tech Support

  • Master Coach for teachers and Student facing digital content on QUESTApp (Learning App)
  • Troubleshooting Technical issues related to QUESTApp/Change Leaders/ whatsapp bot platform, hardware, and networking at the site.
  • Following SOP to register/modify/de-register users on QUESTApp with required privileges for different categories of users – Organization, School, batch, facilitator/teacher, and student/learner management
  • Support pilot testing and implementation in the respective region
  • Working closely with internal and external parties along with the team to build capacity on QUESTApp/Change leaders platform features and management.
  • Chatbot Management & Support
  • New content upload
  • Maintenance of teacher/student facing chatbot
  • Bug reporting and resolution
  • Ensure data stream pipeline readiness as per agreed MnE framework, which can then be ported for ETL(extract transform and load) and visualization
  • Interactive Voice Response System(IVRS)
  • Ensure 100% uptime of the portal
  • Date pipeline readiness for visualization and reporting purposes.
  • Assembling, and furbishing learn pi (Raspberry pi) devices for deployment, including and not limited to software tech support, burning images etc
  • Extending support to QA team members to set up IT labs at project sites.
  • Guiding NGO partners on troubleshooting Tech related issues.
  • Address issues that are logged via a ticketing system and ensure resolution within agreed SLA.
  • Preparing installation manuals and guides for the partner stakeholders to install the software or the programme in the computer systems of the schools.
  • Create a database of vendors for facilitating IT audits, laptops rentals and other IT material provision.



  • Proficiency in handling worksheets and databases.
  • Proficiency in managing applications front and backend admin panels.
  • Excellent IT skills and Hands-on experience on coding
  • Is excited about the opportunity to integrate technology into education and other allied areas
  • Willingness to travel extensively
  • Must have – Basic Knowledge of HTML5, CSS, PHP and JavaScript
  • Knowledge of Raspberry Pi board and Raspbian OS Knowledge in MySQL database management
  • Ability to work independently as well as collaboratively with other teams
  • Good to have – Skills in GNU/Linux (Ubuntu and Debian) server management and experience in using Linux bash commands and Cron jobs
  • Proficiency in troubleshooting Software, hardware, and network issues.
  • Experience in data visualization and relevant skills will be added value.
  • Good communication skills in English and Kannada.
  • The candidate should be flexible, self-motivated, enthusiastic, and an energetic team player

We are looking for people who: 

  • Are passionate about data management and visualization, and problem solver.
  • The candidate should be flexible, self-motivated, enthusiastic, and an energetic team player
  • Can travel 7-10 days in a month 

Skill Sets:

  • Application Management.
  • Hardware & Networking Skills.
  • Data Management Skill.
  • Communication Skills.
  • Problem Solving.
  • Documentation / Reporting.
  • M&E

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