Website Nasscom Foundation
Title: Executive – BigTech
Location: NCR, Hyderabad, Bangalore
Experience: 2+ years’ experience in Operations, Client relationship, TechForGood (T4G) & Social Media Marketing
Reports to: BigTech – Lead
Skills /Knowledge
- Strong communication skills visible in writing, conversation and presentations
- Good writing experience along with presentation skills
- Good knowledge of Social Media & Marketing & Communication
- Secondary research for information on NGO community
- Excellent interpersonal skills, including the ability to quickly build rapport with both customers and teams
- Demonstrated ability to build and maintain strong networks.
- Self-confidence combined with openness to learning and applying new skills and concepts
- Analytical approach to work and attention to detail and accuracy.
- Prior experience in handling order processing, escalation & client relationship management
- Ability to multi-task between operations, social media marketing & client relationship
Key Responsibilities
- Manage relationships with BigTech stakeholders across all the regions
- Process BigTech order bookings, queries & escalations, monitor and executive day to day activities.
- Identifying operation related issue to maximize efficiency in terms of time, cost and resources.
- Manage and deliver the organization Tech for Good(T4G) initiatives.
- Drive business development for Tech for Good(T4G) initiatives.
- Report accurate revenue numbers on weekly/monthly/quarterly basis. As and when required involving monthly cadence calls, presentations and project plan reviews
- Proactive in identifying the issues and highlighting them to the management
- Review the BigTech outreach plan and provide support in the execution of the plan
- Contributing to staff capacity building initiatives for TechForGood
- Adheres strictly to compliance and operational risk controls in accordance with organisation and ensure adherence to regulatory compliances and timely report submissions
Other Remarks
Salary as per experience and organisations norms
Apply here: hiring@nasscomfoundation.org
Nasscom Foundation is an equal opportunity & diversity sensitive employer and women, person with disability, LGBTQIA+ are especially encouraged to apply.
To apply for this job please visit www.nasscomfoundation.org.