Job Opportunity for Facilities and Travel Associate at Noorahealth in Bengaluru

At Noora Health, we value diversity. Diversity includes but is not limited to gender identity, caste, religious practice, sexual orientation, ability, among many others. We encourage people from all backgrounds to apply for positions at Noora Health

JOB DESCRIPTION:

This is a role for someone who has a passion for being an organizer and a cheerleader to everyone traveling from the company or coming to our country and coming into our HQ office space in Bangalore. This role is dynamic in nature and requires a fast-paced attitude to stay on top of duties. You will be organizing travel for the CEO, E-Suite, and others as required. You will regularly be in touch with finance and HR to manage all documentation and formalities pre and post-travel. This role also entails maintaining our physical surroundings, overseeing the upkeep of equipment and supplies, you will be responsible for identifying any issues with our physical office space and coordinating with the required internal or external parties to have them rectified asap. You will be supporting the setup of our office and bringing Noora’s brand to this location.

ABOUT PEOPLE TEAM

Our people come first. We manifest Noora’s culture through the creation and delivery of trusted environments that are compassionate, inspiring, warm, and consistently expresses our amazing brand. We are a small team at the moment, so you will have plenty of opportunities to lead and upskill yourself in this role – while also being accountable for your individual duties as a facilities & travel associate. This role will report directly to the Sr. People & Culture Associate.

EXPECTATIONS

● First point of contact for everything related to the facility

○ Provide support relating to any of our office spaces: this will include identifying challenges faced by the team, understanding and communicating new requirements as requested, etc.

○ Keeping a tab on any new government guidelines relates to team safety

○ Support the people team in enforcing in-office COVID protocols as well as working with people team to identify any additional safety protocols that might be required

○ Assist in the implementation of health and safety management (including coordination with cleaning staff and security staff), and ensuring consistency with organization guidelines

○ Communicating any potential downtime (including any reasons for closure of the physical office space) in advance so that teams are prepared for the same

○ Setup and maintenance of the office space so that it can be used seamlessly by all team members and ensuring that the physical space and team is setup for success and ensuring a smooth hybrid work environment

● First point of contact for everything related to travel

○ Manage end to end travel plans efficiently and cost-effectively – airlines, trains, transport, and hotels

○ Negotiate on best rates through vendors every time there is a travel occurrence. Making cost savings by better ticketing or using different contracts

○ Communicate with the person traveling regularly to keep them updated on logistics. Producing and checking team member itinerary documents

○ Manage emergency changes/cancellations in a professional and calm manner.  Be able to communicate any errors found with tickets

○ Handle visa applications and formalities promptly

○ Handle all incoming travel requests and the processes that follow after.

○ Dealing with rebooking, refunds, upgrades, and all other associated ticketing queries. Invoice and payment management of various travel booking or logistics platforms

○ Update HR on travel/leaves to be properly recorded

MUST-HAVES

● Bachelor’s degree or equivalent industry qualifications with work experience.

● 3- 5 years of facility/office management experience

● Quick learner, able to pick up new information relatively easily, an eye for detail

● Proficiency in working with Google sheets / Excel

● Flexibility and ability to manage multiple Stakeholders, Senior Leadership and Vendor relationships

● Self starter; handles self with minimal supervision and is proactive

● Strong communication skills. Being able to establish and maintain cooperative working relationships

● Additional skill sets required include, critical thinking, innovation, analytical mind set and agility to execute on multiple initiatives
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HOW TO APPLY

Email the following materials with the subject line Facilities & Travel Associate to: people@noorahealth.org to apply

● A one-page cover letter describing your interest in the position and background
● An updated resume, which includes languages spoken and relevant experiences