Job Opportunity for HR Operations Executive at CEEW in New Delhi

Designation offered

HR Operations Executive

Team/ Focus area

Operations

Reporting to

Human Resource Consultant

Location

New Delhi, India

Purpose

CEEW seeks to hire a “tech savvy “and a “detail & process oriented’” HR – Operations Executive, a role that will be imperative in supporting the day-to-day operations for the HR function as a whole. S/he will be involved across the people ecosystem including data analytics, employee data, employee check-ins and managing end-to-end employee records and documentation. The role will involve HR reporting, MIS, Recruitment operations, Induction schedules, Vendor management, Leaves and benefits management and statutory policy and labour compliances. The role-holder must have great attention to detail, enjoy data and documentation, and streamlining processes. S/he must be very well planned and organised and possess the ability to drive closures on a daily basis. This role will give the incumbent an opportunity to work on all aspects of the HR life cycle.

Job Duties and Accountabilities

Primary responsibilities

HR Operations

• Lead the employee-lifecycle processes around recruitment, payroll, benefits, performance management, HR policies and exit
• Owner and creator of all records and documentation pertaining to employees:Reference checks
• Draft and final offer letters and recording acceptances in the correct folders
• All compensation and performance records
• Renewal, confirmation, experience and internship letters
• Keeping an up-to-date database of all employees (full-time, consultants, interns) by maintaining their employee files both in soft and hard copy format and keeping the Admin tracker and staff organogram continuously updated; Conducting a process-check to drive improvements in employee MIS and automating the same
• Managing and verifying invoice approval for interns and consultants, ensuring and approving registration on Zoho
• Managing onboarding of employees right from sending out offer letter, scheduling and taking induction sessions, sending out introduction emails, workstation allocation etc.
• Own the Zoho platform from an HR perspective – for all employee additions and deletions, as well as all data/ dashboard requirements; Collating and analysing employee data from the platform and sharing of key dashboards with Head – HR and members of the Leadership Group
• Manage exit process (interview, feedback, full & final settlements)
• Review, update and maintain policies in line with statutory changes; Conduct key policy trainings with employees and managers
• Support in providing data for any CEEW-wide surveys pertaining to employee engagement, compensation, wellness etc.
• Analyse and interpret business process issues and make recommendations to management and the wider HR team in relation to system updates and process improvements
• Partner with colleagues to resolve more complex issues, ultimately reducing escalations ensuring compliance
• Establish strong connects with employees; Be the face of HR for day-to-day employee needs, issues and doubt resolution

Recruitment coordination

• Providing end-to-end support with scheduling of interviews by coordinating with various stakeholders across all levels for the same

Other responsibilities

• Be involved and spearhead institutional initiatives, as and when required

Selection Criteria

Qualification and work experience

• Undergraduate degree in Economics/ Statistics/ Mathematics or Master’s/ MBA degree in Human Resource
• Strong experience in handling operations & prior experience of working on an ERP platform.
• 3-4 years of experience in HR operation management

Key skills

• Interest and passion about human resources as a field
• High level of drive and self-motivation
• Mind-set to work in project-mode owning schedules, timelines and quality of deliverables
• Ability to work with large quantities of data and MIS; Technology-orientation towards automation and process simplification
• Good written and spoken communication skills
• Ability to manage schedules and timelines while keeping the overall outcomes in mind
• Demonstrated interpersonal skills to be able to build trusting relationships with colleagues, managers and stakeholders
• Ability to understand the big picture and translate it into concrete, achievable goals
• Striving for rigour and value-add in work outcomes