Job Opportunity for Lead – Capacity Building (Youth Program) at Quest Alliance in Bengaluru

This is a program leadership role. Youth Program  delivers innovative, demand- driven and hi-tech employability programs with a large scale govt vocational ecosystem as well as with a network of CSOs that are engaging in vocation education. Within this context providing senior-level strategic leadership, direction and representation will be a crucial priority for the role.

Roles & Responsibilities:

Lead and steer the key areas of work of the Capacity Building team:

• Drive a future facing thought process on learning experience design and mentor the team on the same
• Ensure the integration of self learning framework at the core of all work done by the capacity building team
• Drive the strategy around stakeholder capacity building, including trainers, master trainers, leaders and learners
• Ensure integration of ed tech strategy and tech enabled learning experiences with the team and in the work. Drive thought process and conversations with the team on adoption and integration of tech solutions 
• Support the team in building the innovation mindset and thought process on initiating learning labs as an integral part of the program
• Ability to work with the govt on strategic advocacy around blended learning and trainer development thought process, and integration of the same in the larger policy and practice of the system
• Periodically study the innovations and trends around blended learning and tech enabled learning that informs the upgrade on digital content development thought process.
• Work at the intersection of pedagogy, technology, user experiences and innovations and bring integration between team members and the work done by the team
• Keep research, impact evaluation and feedback loop at the center of the work done by the team and integrate that across strongly
• Ensure strong financial and project management for all the Donor projects undertaken by the team 

Strategic Partnerships: Internal & External 

• Create feedback loops to inform system, processes and roles
• Provide technical support in Program Strategy development informed by Evidence based learning
• Promote cross collaboration between nodes and functional teams at QA
• Drive internal and external facing adoption of self learning framework through content, digital pathways and online facilitation

Team Management

• To oversee the well being of the team, including fostering collective ownership of key organizational processes.
• To manage and support the professional development of the team in support of high performance against performance objectives, and through them ensure strong employee development and performance of all employees 
• Create and foster a strong, values driven organizational culture of shared learning, co-operation, commitment to improvement, and high performance

Strengthening Systems and Processes 

• Ultimate oversight for financial management including budgeting and financial governance, ensuring strong accountability and value for money is achieved. 
• Ultimate oversight of donor grants and ensuring the donor deliverables are met 
• Ultimate oversight of People policies and processes including grievance redressal, team cohesion and collaboration with other team
• Ensure there are enough systems and processes in place to help the teams to work smoothly 
• Liaison with functions and give feedback/ collaborate  in timely manner to ensure the systems and processes are enabling 
• Be a role model in following the quest values and adhering to systems and processes  

Skills required:

• Brings strong conviction of technology enabled learning and have prior experience with Education technology based roles, both front-end and back-end
• Have worked on creating stakeholder capacity building experiences, frameworks and roadmaps for educators and leaders
• Ability to drive strategic and big picture thinking with the team
• Being able to lead with the impact lens to the work done and help connect the dots across various focus areas
• Being able to mentor the team with future facing ideas
• Strong Collaboration with various other teams within the program and also in the organization
• Being able to juggle between things and wear multiple hats at the same time
• Being a learner and demonstrating keen interest and investment in self learning and professional development. Being able to be a strong role model for the team
• Ability to liaison with external stakeholders like CSO partners, Govt Vocational system and the diverse stakeholders, consultants etc.
• Understand innovation thoughts process and how to approach innovation related work