IDinsight
## Job Title: Manager, India Operations
**About IDinsight:**
IDinsight is a global non-profit organization dedicated to improving lives through data and evidence. We partner with governments, NGOs, and foundations to design, implement, and analyze rigorous evaluations that lead to better decisions and more effective programs. We believe that data-driven decision-making is essential to tackling the world’s most pressing challenges.
**Job Location:** Delhi, India
**Job Summary:**
IDinsight seeks a highly motivated and experienced Manager to lead our India Operations team. This role will be instrumental in ensuring the smooth and efficient running of our Delhi office, providing crucial support to our diverse team of researchers, data scientists, and program staff. You will be a key leader in our India operations, fostering a collaborative and high-performing work environment.
**Responsibilities:**
* **Operational Excellence:**
* Manage the day-to-day operations of the Delhi office, including administrative and logistical functions.
* Oversee and streamline operational processes, implement improvements, and ensure compliance with organizational policies.
* Manage office budgets, procurements, and financial reporting.
* **Human Resources Management:**
* Supervise and support a team of administrative and operations staff.
* Coordinate recruitment, onboarding, and training of new team members.
* Support staff development and performance management.
* **Stakeholder Engagement:**
* Build and maintain strong relationships with internal and external stakeholders, including government partners, NGOs, funders, and external consultants.
* Facilitate effective communication and collaboration across teams.
* **Project Support:**
* Provide logistical and administrative support to ongoing projects.
* Coordinate travel and accommodation arrangements for team members.
* Ensure compliance with local regulations and guidelines.
* **Office Management:**
* Oversee office space and ensure a safe and comfortable work environment.
* Manage IT infrastructure and equipment.
* **Strategic Thinking:**
* Proactively identify operational challenges and opportunities, develop innovative solutions, and contribute to the overall strategic direction of the India office.
* **Continuous Improvement:**
* Stay updated on best practices in operations management and apply new strategies to enhance efficiency and effectiveness.
**Qualifications:**
* Bachelor’s degree in Business Administration, Management, or a related field.
* 5+ years of experience in managing operations, ideally in a non-profit or development organization.
* Proven leadership skills with a track record of building and managing high-performing teams.
* Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.
* Excellent communication and interpersonal skills, including the ability to build and maintain relationships with diverse stakeholders.
* Experience with budgeting, procurement, and financial reporting.
* Fluency in English and Hindi is essential.
* Commitment to IDinsight’s mission and values.
**Experience in the following areas would be an advantage:**
* Experience in the development sector or working with international organizations.
* Knowledge of local regulations and procedures in India.
* Experience with CRM or other project management tools.
**This is an exciting opportunity to join a growing and dynamic organization that is making a real difference in the world. If you are passionate about using data to improve lives and have the skills and experience to lead our India operations, we encourage you to apply.**
To apply for this job please visit internationalcareers-idinsight.icims.com.
