Job Opportunity for Manager Individual Fundraising at Educate Girls in Mumbai

Website Educate Girls

Job Profile

Business Development Manager will work with the Individual Giving team in the Purpose & Resource Mobilization function at Educate Girls with a focus on maintaining and growing the HNI and Corporate donor base

Areas of Responsibility:  

• Digital marketing:

o Work with team to brainstorm new and innovative growth strategies for customers/ individual donors

o Co-ordinate with digital marketing agency to monitor campaign performance, ROI and budgets

o Collaborate with developer to create landing pages and optimize user experience on our website

o Evaluate end to end customer experience across multiple channels customer touch points

o Identify the latest trends and technologies affecting social sector

o Evaluate important metrics that affect our website traffic and target audience

• Business Development:

o Prospect for potential new partnership opportunities, analyzing their feasibility, shaping specific opportunities

o Identify, develop and cultivate multi-year grants. Write and coordinate concept notes/ project proposals with the programme, impact and operations teams

o Identify check-out charity opportunities through Point of Sales alliances, with corporates and crowd-funding websites to build a recurring, unrestricted funding channel.

o Support grant management by ensuring donor due diligence, donor engagement and submission of high-quality reports

o Develop and maintain good relationships with donors by ensuring regular communication, knowledge exchange and sharing of updates

o Ensure uniformity in communication and delivery by collaborating effectively with other members of the team and cross functionally with the Operations team to ensure that high impact and viable products are pitched

o Work closely with the Operations team to craft strategies for partners and maximize donations/grants of partners

o Create brand recall amongst supporters, donors and partners, to ensure long-term partnerships, culminating in higher revenue generation

o Organize special donor and fundraising events, galas etc.

o Manage visits of stakeholders with potential of fundraising and brand building

• Customer management

o End to end customer management from onboarding to retention and customers satisfaction

o Maintain and develop customer success  strategies and best practices as well as support content

o Understand customer needs, maximize retention and growth

o Maintain existing customer database and success metrics

o Plan and share quarterly newsletters, updates, reports etc. to keep donors/customers updated

Liaise with: All internal departments within Educate Girls and external vendors and donors

Education Background: Bachelor’s degree in marketing or relevant field. Master’s degree is not necessary, but preferred.

Work Experience: Min 3-5 years of experience in business development or fundraising or individual giving in social sector

Skills Set:

• Soft skills:

o Strong written and verbal communication skills

o Good interpersonal skills

o Ability to manage time and prioritize projects to meet deadlines

o Good critical thinking skills

o Good presentation skills

o Proficient in English and Hindi

o Customer/donor focused

o Self-motivated to work on and complete tasks on an individual basis

• Technical skills:

o Proficient in MS Office (Excel, PowerPoint, Word)

o In-depth knowledge of various social media platforms, best practices and website analytics tools (Google analytics, console etc.)

o Working knowledge of digital ad serving tools

o Good analytical skills

o Basic product development skills preferable

o Good communication and

o Bachelor’s degree in marketing or relevant field.

Travel requirement: At least 1-2 Customer and fields visits every quarter

To apply for this job please visit forms.gle.