Job Opportunity for Manager – Monitoring, Learning & Evaluation at PSI in Lucknow

Website Population Services International

Number of positions:  One                         

Location: Lucknow

Department:  Research                                 

Reports to:   Deputy Director – Monitoring, Learning & Evaluation   

Supervises:  None        Grade Level:  VI  

Last date for receiving applications: 31st January 2023

About us

PSI INDIA is a non-profit, nongovernmental organization dedicated to improve life for SARITA in India, particularly the improvement of reproductive and sexual health, improved services for the health of mothers and children, sustainable sanitation solutions for cities and slums. PSI was incorporated in 1980 under the India Societies Act of 1860 and began implementing full-scale activities in 1988. Over the past thirty-three years, PSI India has collaborated with the Government of India and a number of donors to implement various programs towards increasing the use of modern contraception for family planning, to provide products and services for the health of mothers and children and to decrease the spread of HIV/AIDS and TB. For more information, please visit

About the Program:

PSI India implemented The Challenge Initiative for Healthy Cities (TCIHC) program in India with an objective to increase the use of modern methods of contraceptives among the urban poor. The program has completed five years of its implementation in various cities across Uttar Pradesh, Madhya Pradesh and Odisha. Building on the first five years, program will expand as TCI NextGen in India and will work for the next four-year period in states of Uttar Pradesh, Jharkhand and Bihar across multiple locations. The program is funded by Bill & Melinda Gates Foundation and Bayer AG. TCI NextGen in India will apply the “Lead, Assist and Observe” coaching model to efficiently create sustainable impact through a demand-driven model accelerating scale-up in newer geographies. The coaching support will be expanded to state governments of Bihar and Jharkhand with continued support to state Government of Uttar Pradesh to achieve greater self-reliance and to sustain improvements in urban health systems. TCI NextGen will capitalize the private sector and facilitate the development of private/public partnerships to increase Family Planning(FP) services in urban communities.  

Position purpose:

PSI India seeks an experienced, dynamic candidate for the position of monitoring and evaluation in TCINextGen. This position would be responsible for working along with Deputy Director – Monitoring, Learning & Evaluation in ensuring timely and smooth functioning of all MLE related activities for the states of Uttar Pradesh, Bihar and Jharkhand in TCI Nextgen. The MLE work plan in TCI Nextgen includes synthesis and analysis of data from Health Management Information System (HMIS), Project Management Information System (PMIS), analysis of population based large scale sample surveys (5 rounds of NFHS and 2 rounds of OTS), baseline facility readiness assessment, analysis of Reflection and Action to Improve Self Reliance (RAISE) and 2BY2 matrix. Further, the work plan also includes integration of a data quality assurance (DQA) mechanism, analysis of cost efficiency, government financial contribution for FP and urban health and conducting a number of qualitative case studies for learning purpose. This position is responsible to triangulate and synthesize collected data and information, generate actionable insights for the program, as well as improve utilization of data in decision making for the states of Uttar Pradesh, Bihar and Jharkhand.  

Duties and responsibilities:

  • Collaborate with program staff to understand fully the implementation of program and monitoring and research requirements. Prepare and update the project results framework/Performance Monitoring, Evaluation and Learning Plan.
  • Identify Learning & Performance questions. Lead action-oriented learning under the TCI NextGen program. Conceptualize and design research that supports evidence-based decision-making.
  • Oversee the development and implementation of research designs for the production of key quantitative and qualitative information through in-house and external resources. Supervise timely implementation of program monitoring and evaluation activities against program timelines.
  • Work towards designing methodology for periodic surveys/assessments at city levels. Synthesize and generate actionable insights and triangulate with other available data sources to increase program effectiveness.
  • Work with a team for design project management information system (PMIS) to measure scale up of high-impact interventions (HIIs), implementation strength including the setting milestones for each city and monitor consistently to assess the quality and coverage of HIIs in existing and scaled-up cities
  • Employ TCI HMIS modeling approach to analyze HMIS data for estimating annual client volume, annualized additional users, and mCPR growth for each implementing and post-graduation city and state urban totals and work with a vendor for designing the HMIS dashboard to be used at city level to strengthen data based decision making
  • Work closely with private sector lead for tracking the efforts TCI is putting in implementation of private sector strategy and lead in analyzing the private sector contraceptive data and estimate key intended outcomes/results from private sector strategy adopted in TCI NextGen
  • Build capacities of state and city level government key staffs to conduct TCI HMIS analysis methodology and guide databased decision making.
  • Track both commitments and expenditure quarterly and update the data in the TCI India tracker and prepare city wise reports with clearly highlighting the areas require attention for strengthening budget allocation and improving expenditure
  • Conduct routine data quality assessments for the selected key indicators reported under health system strengthening efforts and prepare RDQA reports for sharing with the government to facilitate their decisions on data quality assurance
  • Monitor TCI’s diffusion work in urban and rural geographies and use HMIS data to measure the impact at the user level in terms of population coverage and net contraceptive uptake.
  • Work with Senior lead in documentation of monitoring and research activities in terms of developing manuscripts for publication in peer reviewed journal as well as presentations and dissemination with external stakeholders in various conferences and seminars.
  • Any other tasks assigned by the supervisor or competent authority

Qualification and experience:

  • Post-Graduate/Ph.D. (Preferable) with specialization in Social Science/Population Studies/Statistics/Public Health
  • 5-8 years of experience in the related field which is inclusive of program M&E and/conducting implementation research.
  • Willingness to travel a minimum of 33% time every month across project geographies.

Desired Skills:

  • Strong in advanced quantitative analysis skills using a software package (preferably in Stata)
  • Training and relevant practical experience in quantitative and qualitative research methods, including design, data collection, data quality assurance and analysis
  • Experience in managing and supervising a monitoring and evaluation team of data collectors preferred.
  • Experience of working in online MIS and coordinate Information Technology activities
  • Previous success in publishing research articles in peer-reviewed journals.
  • Ability to communicate technical information clearly and effectively in the form of technical reports/briefs
  • Interpersonal skills necessary for mentoring, organizational skills and ability to multi-task;
  • A team player with strong facilitation and mentoring skills.


1. Drive Change and Innovation: act with urgency for continuous improvement and with a bias towards action; promote development of breakthrough solutions; embrace and advocate innovations that improve results; aggressively promotes the need for breakthrough improvements

2. Customer Service Orientation: see PSI India from the client’s point of view; keep client needs paramount when making decisions and taking action; think beyond current client base; understand the forces that impact PSI, those we serve and those we could serve in the future. (Client refers to all internal/external stakeholders and customers. This should be more clearly defined by manager and employee, as appropriate. Works closely with the people PSI India serves to find out what they value the most.

3. Understand Donor and Development Perspective: See PSI India from the donor point of view; understand the market forces that impact PSI India; understand current donor strategy and where it is likely to lead in the future. Invests time to understand the donor’s priorities, procedures, and systems; Knows donor strategic plans and how they will impact PSI India

4. Communicate and Share Information: share information people need to make decisions or avoid problems; keep people informed about all issues that may affect them; Communicates clearly, concisely and to the point; Keeps people informed on a timely basis of change, key events and decisions that may affect them

5. Technical Expertise: should possess the technical skills required to be able to successfully lead the role.

How to apply?

Interested candidates may please send their updated resume to, writing “Application for Manager – Monitoring, Learning & Evaluation (Lucknow)” in subject line.

PSI India is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability

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