Job Opportunity for Manager, People Experience at Wikimedia Foundation in Remote

## Manager, People Experience

**About the Wikimedia Foundation**

The Wikimedia Foundation is a non-profit organization dedicated to empowering and engaging people around the world to collect and share knowledge freely. We operate Wikipedia and other Wikimedia free knowledge projects, with a vision of a world where everyone can access and contribute to the sum of all knowledge. We host these projects, build software experiences for reading, contributing, and sharing content, support volunteer communities and partners, and advocate for policies that enable free knowledge to thrive.

**Job Location:** Remote

**Experience Required:**

* 8+ years of progressive operations experience in human resources, including at least 4 years managing a distributed team with scope across multiple US states.

* Bachelor’s degree from an accredited college/university preferably in human resource management or equivalent work experience; PHR/SPHR certification preferred.

**Responsibilities:**

* Lead and manage the US team supporting the employee life-cycle processes in onboarding, off-boarding, policies, benefits, and wellbeing programs, while managing and maintaining vendor relationships.

* Oversee and ensure compliance with all federal, state, and local laws and regulations for US employees. Compile data for annual required statutory reporting (e.g., EEO-1, state-specific pay data reports, etc.). Work closely with the payroll, legal, and finance teams to monitor compliance and address employee questions.

* Execute and contribute to the development, documentation, and communication of organizational policies, practices, and processes.

* Ensure timely updating of data on the HRIS (Dayforce). Provide inputs to optimize processes on the HRIS (Dayforce) and work on the implementation and documentation of approved processes.

* Provide guidance to the Senior Benefits Specialist in the administration of the benefits programs for US employees. This includes, but is not limited to: managing the broker relationship and contracts; partnering with the broker on annual benefit renewals and changes; open enrollment implementation; vendor relationships, renewals, and invoicing.

* Collaborate with external counsel to lead immigration support for US employees, including sponsorship for H-1B visas and green card applications.

* Manage the accommodation and leave policies and processes ensuring compliance with all Federal, State, and local regulations and guidelines. Collaborate with HR Business Partners to ensure clear communication and coordination with managers and staff. Review and refine the leave administration process through the third-party Management system, Tilt.

* Work with the broader People Experience team on various projects to create harmonized processes and programs for a global impact.

* Partner cross-functionally with other People department functions such as Recruiting, Growth, and Belonging on different initiatives.

**Skills & Experience:**

* Solid knowledge and understanding of federal, state, and local laws across multiple states, including CA.

* Extensive benefits administration experience (e.g., FMLA, ADA, HIPAA, ERISA, etc.).

* Proven track record to partner cross-functionally and build consensus within a team.

* Experience managing operations at scale and within SLAs while handling confidential/sensitive information with grace and care.

* Strong proficiency in Excel and Google Suite.

* Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities and nationalities.

* Able to work in an open, fast-paced, and collaborative environment.

**Nice to Have:**

* Experience in a non-profit environment or tech industry.

* Experience managing a team utilizing a ticketing system such as Zendesk.

* Ability to work remotely and in a flexible manner across US time zones and with a globally distributed organization.

**Compensation:**

The anticipated annual pay range of this position for applicants based within the United States is US$113,013 to US$167,447 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience, and location.

**Please note that we are currently able to hire in the following countries:** Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America, and Uruguay. Our non-US employees are hired through a local third-party Employer of Record (EOR).

**Equal Opportunity Employer:**

The Wikimedia Foundation is an equal opportunity employer and values having a diverse workforce. We continuously strive to maintain an inclusive and equitable workplace and encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.