Job Opportunity for Officer, People Operations at Room to Read in New Delhi

Position Overview:

Primary responsibilities are tactical in nature implementing administration of payroll, statutory compliance, retention, termination, personnel records, legal compliance, compensation, benefits, and policy development. Responsibilities also includes recruitment and other People operations’ Generalist role. This position reports to the Manager, People Operations under general supervision and will also have to supervise an Associate, People Operations position. The following duties are exemplary of the type of tasks that may be assigned at the discretion of the Deputy Country Director and Manager, People Operations.

Duties & Responsibilities:

Compensation, Benefits and Statutory Compliance :

• The Officer, People Operations would be responsible for independently managing the payroll and compliance for India staff.
• Ensure that employees are aware of all benefits and utilizing it as per policy and guidelines.
• Lead and manage all compliances related to PF, Gratuity, Insurance, POSH, CPP etc. for all India staff.
• Renewal all the policies related to insurance and gratuity within the deadline
• Review and recommend changes to our wage and salary structure, pay policies, employee benefit programs; Security, safety and health program consistent with RtR guidance.
• Make recommended changes to our compensation and benefit policy and practices to ensure that staffs are rewarded in line with both general market practice and individual performance level.
• Submit annual returns within the timelines and also ensure to document it. 

Performance Management:

• Implement an effective employee performance management system and train staff. Provide advice and support for performance management issues and assist them in implementing performance appraisals.
• Facilitate all relevant trainings related Annual Performance Review (APR) and ensure its completion through Workday
• Capacity building of HR team and other staff on APR process and disbursement annual performance bonus and increment letters to all applicable staff.
• Complete the process of probation review process on Workday for all new joinees. 

People Operations Information System (Workday):

• Perform monthly audit of workday and share an updated to regional office and supervisor.
• Ensure all new joinees’ profiles are created and uploaded their documents on Workday
• Offer support to team and other staff related to Workday as and when required 

Contract Renewals and Termination:

• Track all contracts and ensure the contract are renewed and shared with the staff
• Keep a track of all the custom projects and ensure the letters are shared with applicable staff within the timelines. 

Annual Planning and Budgeting (AP&B):

• Extend all support to Manager, people operations during AP&B related to planning, creating back-end sheet and keep a track of all new, open and existing positions.
• Coordinating with state heads and operations team to discuss on staffing need and budget requirement in guidance with supervisor.
• Ensure that all new JDs are updated along with their staffing models
• Create organogram and keep it updated 

On-boarding and Off-boarding:

• All employees should be on-boarded and must attend all program and policy related induction.
• Extend support to new staff in their joining formalities
• Ensure that all resigned staff should complete the exit formalities, create proper documentation.
• Keep a track on attritions and present the data on quarterly basis
• Facilitate the effective and efficient implementation of RtR-wide HR initiatives e.g., capacity assessment, succession planning, on-boarding and off-boarding. 

Policies and Employee Handbook (EHB):

• Review and develop personnel policies and revise as necessary based on CO needs and the standard GO/RO HR policies,
• Ensure all SOPs are updated on a regular basis
• Review and update EHB for all staff on yearly basis 

Other support to People Operations:

• This position would be responsible for independently managing the HR needs of minimum three states staff.
• Design, operate, coordinate and monitor operational systems for managing necessary human resource functions to implement the approved policies.
• Operate within the HR Budget and monitor spending on monthly basis.
• Recommend employee relations practices necessary to establish positive employee- employee relationships and employee-employer relationships.
• Ensure that the organization’s and the employee’s interests are protected, and the policies/ practices of the organization are legally compliant.
• Manage the audits related to people operations
• Investigate complaints and recommend appropriate action.
• Review employee appeals through compliant procedure.
• Provide stewardship of the organization culture and facilitate its institutionalization.
• Extend any other support people operations team may need. 

Qualifications:

Must have/Essential Qualifications:

• Demonstrated ability to design and implement Human Resources programs and initiatives, preferably in the development sector.
• Bachelor’s and Master’s degrees with a minimum of eight years of professional experience in HR positions.
• General knowledge of the principles and practices of personnel administration.
• Generalist HR background preferably developed through various specialist assignments. The most important of which would be; employee training and development, organization development, HR administration, compensation, recruiting and compliance.
• Demonstrated strategic approach to HR with the ability and willingness to also execute the tactical elements of the job.
• Ability to work within narrowly defined objectives under general supervision
• Ability to effectively address well-defined problems of moderate complexity and complete moderately complex assignments
• Generally, assists with Country Office wide projects as assigned by the Manager, People Operations
• Generates tactical solutions that address the needs of various departments in the Country Office.
• Excellent communication skills in English (oral and written) and capability to relate and interact with multicultural teams and represent the organization in professional forums.

Compensation:

Room to Read offers a competitive salary with excellent benefits. Benefits include health insurance and a retirement plan. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful and rapidly growing organization that is changing transforming the lives of millions of children in developing countries on literacy and gender equality in education

Room to Read has zero tolerance when it comes to child abuse and exploitation and believes that all children have equal rights to protection. All selected candidates will be expected to adhere to the child protection policy, code of conduct and standards and will undergo rigorous reference and background check through third party. Background check will include the verification of employment history and criminal check. Selected candidates may be required to provide additional information to conduct a background check.

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled

Location(s)

India – Main – New Delhi 

To be successful at Room to Read, you will also: 

• Have passion for our mission and a strong desire to impact a dynamic nonprofit organization 
• Be a proactive and innovative thinker who achieves results and creates positive change
• Have a very high level of personal and professional integrity and trustworthiness  
• Embrace diversity and a commitment to collaboration 
• Thrive in a fast-paced and fun environment  

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled