Job Opportunity for Product Manager, Learner Experience at Quest Alliance in Bengaluru

At Quest Alliance we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators. We are a not-for-profit that engages with learners, educators, civil society, government institutions demonstrate and enable scalable and replicable solutions in school education and vocational training.

At Quest you will get the opportunity to apply your skills and contribute to addressing issues around quality education and skills training. The organization gives you the space to learn and grow in a fun and engaging environment.  We have an eclectic group of people working at Quest drawn from diverse disciplines including Education, Technology, Design, Youth Development and Business.

Quest Experience Lab is a multidisciplinary product team at Quest Alliance, that works at the intersection of research, design and technology for learning. It creates engaging learning experiences for the education and employability sector.

Quest App is our flagship product, and is a digital learning platform developed for students and facilitators to learn 21st Century skills anytime, anywhere contributing to their personal and professional growth. Quest App is built using gamification principles, and is available as an online/offline webapp as well as a mobile app.

Role Description

• Day to day product ownership for Quest App as the go to platform to serve Quest’s learners across the School & Youth ecosystem
• Understand end user needs, local environment and challenges so that the user journey on our product truly supports their development in the real world in collaboration with the UX research team
• Ownership for product features including registration, library, community etc
• Work with the user research, design, data and technology teams to build out new features & improve existing product features
• Ensure timely development and launch of new features in collaboration with our in house tech team and external tech partners
• Ensure that data informs decision making. Define key metrics and data reporting in collaboration with the analytics team to ensure we continue to iterate and make the product better.
• Partner with key stakeholders in the program, content and marketing teams to ensure our products can reach and benefit our end users.
• Collaborate with the program and marketing teams to drive adoption of our products including training design & onboarding experience for new users

Requirements

• 2+ years relevant experience as a product manager with consumer internet products or services
• Experience working with design & engineering teams to build & launch features
• Familiarity with agile development methodologies with in house tech teams/ outsourced teams
• Analytical skills to make data informed decisions
• Storytelling, communication and presentation skills
• Ability to influence without authority in a dynamic environment
• Technical background is a bonus
• Experience in the education technology sector or building online learning experiences is a bonus

We welcome candidates with prior experience in adjacent roles with relevant product experience: product design/ product analyst/ technical program manager/ product marketing/ user research etc