Job Opportunity for Programme Assistant at TISS in Mumbai

Website Tata Institute of Social Sciences (TISS)

About the Organization

Tata Institute of Social Sciences is a multi-campus public research university in Mumbai, India. It is Asia’s oldest institute for professional social work education and was founded in 1936 in then Bombay Presidency of British India as the Sir Dorabji Tata Graduate School of Social Work by the Sir Dorabji Tata Trust.

iCALL, a national level psychosocial helpline provides professional counselling service to people who need help. These services are offered with the help of trained counsellors, provides emotional support, reference services when required. The counsellors actively and supportively listen to individual’s disclosures of emotional distress and provide a safe and holding environment for the same. The helpline currently functions on Mondays to Saturdays, from 9 am To 9 pm. One of the key functions of an effective helpline is to connect individuals to relevant and important knowledge and human service resources. The Helpline maintains a comprehensive database for referral services. The helpline has a nation-wide coverage.

Besides the service provision, iCALL also actively involved in research, capacity building, awareness creation and consultancy for various government and nongovernment organizations.

Job Description

The candidate shall report directly to the Project Leader, Programme Associate and the Programme Officer at iCALL, and shall be responsible for the following:

  • Preparation of tools and formats to compile a referral directory across India
  • Undertake desk-review on psychosocial concerns of various groups and develop programme documents based on the same.
  • Compilation and development of referral network & mapping psychosocial community resources for children, adolescents, young people and their families
  • Coordination with various stakeholders and implementation of the various deliverables under the project
  • Development of a report basis the project activities undertaken

Education Qualification/Required Skills & Experience

  • Possess a full-time Master’s Degree in Psychology or allied sciences from a UGC recognized University
  • Should have experience of working with community, especially with children, adolescents, young people and their parents.
  • Experience of working in education sector is an added advantage
  • Should speak, read and write English fluently. Fluency in one regional language preferred
  • Possess excellent academic skills in English.
  • Fluency in Marathi speaking and writing skills preferred.
  • Be willing to work in flexible hours.


Rs. 25,000/- per month

​For more information please check the Link

Desirous candidates may send their résumé to before 12/01/2023 with a subject line Application for the post of (specify the post) – January 2023. Please mention the name of the position you are applying for in the subject line. Late applications shall not be entertained. Shortlisted candidates will be called for an online interview.

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