Nasscom
**Job Title:** Senior Associate – Customer Success
**Location:** Hyderabad
**Company:** Nasscom (IT-ITeS Sector Skills Council)
**Key Responsibilities:**
– Collaborate with government and academia to drive initiatives like FSP/SSC Adoption, Project-based learning, Experiential learning, and Industry-driven internships.
– Develop strategic alliances and manage relationships with stakeholders including Government bodies and educational institutions.
– Achieve targets in assigned regions for Academia and fee-based programs.
– Create proposals, concept notes, and documentation for external/internal use.
– Implement monitoring and evaluation frameworks to track program effectiveness.
– Prepare periodic reports and communicate key findings to stakeholders.
– Act as the primary point of contact for client inquiries and feedback.
**Qualifications:**
– Graduate from a premier institute or B.Tech in Computer Science preferred.
– Minimum 3-5 years of experience in managing complex, preferably multi-location projects.
– Proven track record in program implementation and achieving outcomes.
– Excellent communication, interpersonal, and negotiation skills.
– Ability to work independently and as part of a team in a fast-paced environment.
– Fluency in English is essential; proficiency in regional languages is a plus.
– Prior experience in an SSC is preferred.
To apply for this job please visit nasscom.in.
