Job Opportunity for Senior Communications Associate at ISDM in Bengaluru

Role: Senior Communications Associate

Location: Bengaluru

About ISDM 

ISDM is an institution founded to create, strengthen and establish Development Management, a domain that transcends the exclusive silos of ‘development perspectives’ and ‘management principles’. ISDM recognises the need to ‘professionalise’ the Leading and Managing of Social Purpose Organisations (SPOs). The institution sees the development space as requiring the application of management disciplines that are unique and tailored to the scale of the sector. Management doesn’t merely retrofit Business Management to development projects but one that is born specifically from the coming together of the two crucial domains.

By 2025, ISDM aims to become the go-to management institute for top professionals wanting to transform the development sector for a greater impact on people’s lives. In order to achieve this aim, ISDM has identified three broad focus areas.

• Continuously building the one-year-long Post-Graduate Program in Development Management (PGP-DM);
• Creating a strong research function that will lay the foundations for Development Management and leadership as a unique domain and discipline;
• Launching Strategic Capacity Building Programs aimed at influencing and upskilling middle to senior leaders in the social sector through special workshops, short-term courses, and customized convenings.

ISDM has audacious ambitions to build a world-class institution, become a global fountainhead of development management knowledge, and define the domain of development management for the Social Sectors. The belief is that Management for the Social Sectors (or Development Management) will significantly scale up the positive impacts on people’s lives in sustained ways. ISDM is entering a new phase of growth with a revamped program and renewed focus on establishing itself firmly as a preeminent institution in its domain. This requires strategic and energetic institutional leadership.

About the Role

The Senior Communications Associate is a key member of the Dissemination and Publication Centre (DPC), housed within the Global Knowledge Hub (GKH) at ISDM. The role entails providing support for developing content for social media (LinkedIn, Facebook, Instagram, and YouTube) and working with teams to develop and edit content for blogs, op-eds, and knowledge collaterals emerging from research projects and centers of excellence.

The person will provide support in developing content such as blogs, and articles, updating project pages on website(s), working with teams to write articles, and opinion pieces, developing knowledge products such as reports, flyers, and infographics, and supporting teams with communications activities at events and workshops.

She/he will work with vendors, providing support and troubleshooting technical issues, where appropriate. S/he will be a key member of the DPC team ensuring that all communications material and knowledge artefacts are maintained in a consistent quality.

The role is a full-time role based in Bengaluru, Karnataka.

Main Responsibilities

• Work with the Dissemination and Publication Centre team and allied projects and centers of excellence on executing dissemination and communication strategy for key research projects.
• Provide support in constructing effective, well-designed, high-impact communication collaterals, using existing material or creating new material, across both physical and digital channels
• Provide support in developing a range of collaterals from annual reports, PowerPoints, brochures, (e-)flyers, invites, e-mailers, social media creatives, creatives for webinars
• Support in developing newsletter content, and website content pertaining to allied projects and COEs.
• Work with project/COE teams on developing high-quality dissemination pieces such as opinion pieces, articles, blogs, and press releases
• Coordinating and collaborating with PR, design, and video editing partners to deliver and execute dissemination assignments for key research projects and CoE. 

Social Media

• Develop infographics and digital content for social media in consultation with the project/COE team. Work with the digital marketing team on submitting support tickets for the same.
• Spot trends and opportunities on social media that are in line with the project/COE goals and integrate them within the social media content planned as per the strategic operating plans (SOP).

Event Communication

• Work with project/COE teams to plan outreach and related communications activities around key events. This includes online and offline media; pre-event, during, and post-event.
• Ensure all events follow standard brand guidelines and processes, working closely with project/COE teams and external vendors for the same.  

Qualifications

• A Master’s degree is preferred in fields such as communications, journalism, English language or literature, social sciences, or allied fields.
• Minimum 4-8 years of full-time experience working with the following-
• Communication and copywriting, particularly in the long form
• Creating high-quality, short-form audio-visual content and social media content
• Content writing for external communication including newsletters, reports, direct mailers, presentations
• Conducting online and offline events
• Familiarity with APA 7th Edition, Chicago Manual Style, and other established publishing guidelines
• Familiarity with visualizing and co-producing reports, flyers, and other research-derived products 

Key Attributes:

• Strong organizational skills, attention to detail, ability to manage multiple tasks across different teams, and take initiative.
• Demonstrated writing ability to communicate complex ideas in well-organized, everyday language.
• Ability to understand research and translate ‘heavy’, knowledge artifacts into relevant and engaging communication pieces for stakeholders
• Ability to self-manage and meet deadlines
• Enthusiasm, flexibility, curiosity, and the willingness to learn
• Upholds transparency and accountability to work with a hybrid team

Remuneration for this role will be commensurate with qualifications & experience. To learn more about us and apply, check out isdm.org.in/careers.

ISDM is an equal-opportunity organization with a particular emphasis on affirmative action. The culture of the organization is one of professionalism while also one that greatly values relationships.