Wikimedia Foundation
## Senior Site Reliability Engineer, Data Engineering
**About the Wikimedia Foundation**
The Wikimedia Foundation is a non-profit organization dedicated to providing free access to knowledge for everyone. We operate Wikipedia and its sister projects, empowering individuals to contribute and share knowledge freely. We are a fully remote and internationally distributed team committed to diversity, equity, and inclusion.
**Job Summary**
The Wikimedia Foundation seeks a Senior Site Reliability Engineer (SRE) Data Engineer to join our team, reporting to the Director of Fundraising Technology. You will play a crucial role in building, maintaining, and operating the data infrastructure that fuels our fundraising program. This program is critical for supporting the operations of Wikipedia and its related projects, as well as funding the Wikimedia Endowment.
**Responsibilities:**
* Deploy, configure, and maintain distributed data systems, including Trino/Starburst, MariaDB, Dagster, dbt, Superset, and Metabase.
* Implement data quality monitoring systems to proactively alert the team of potential data issues.
* Collaborate closely with Fundraising teams to integrate and utilize data from various self-hosted and third-party sources, such as our CRM (CiviCRM), donor relations system (Zendesk), and email/SMS marketing provider (Acoustic).
* Provide enhanced engineering support during high-traffic periods or critical campaigns.
* Develop and maintain comprehensive internal documentation of systems and processes.
* Ensure compliance with relevant regulations, policies, and standards like the Donor Privacy Policy, GDPR, and PCI DSS.
* Manage user access and permissions to safeguard data control.
* Advise internal staff on best practices for data input and manage streamlining of manual uploads.
* Collaborate closely with Fundraising Analytics to gather, scope, and prioritize data enhancement requests.
**Skills & Experience:**
* At least two years of experience in an SRE/Operations/DevOps role within a team environment.
* Proven experience supporting high availability, distributed production systems.
* Expertise in database administration and support.
* Strong working knowledge of configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.) and modern observability infrastructure (monitoring, metrics, and logging).
* Proficiency with shell and scripting languages such as Python, Go, Bash, Ruby.
* In-depth understanding of Linux/Unix fundamentals and exceptional debugging skills.
* Excellent written and verbal communication skills.
* BS or MS degree in Computer Science or equivalent work experience.
**Desired Qualities:**
* Commitment to the Wikimedia Foundation’s mission and values.
* Adherence to our guiding principles.
* Strong commitment to diversity, equity, and inclusion.
* Cross-cultural sensitivity and awareness.
* Experience working collaboratively within a team.
**Bonus Points:**
* Experience working with PCI compliance standards.
* Experience implementing containerization solutions (Docker, Kubernetes).
* Experience with package management for operating systems (Debian, etc.).
* History of contributing to Open Source projects.
* Prior participation in the Wikimedia movement or the free culture movement.
**Job Location:**
This position is fully remote.
**Compensation:**
The anticipated annual pay range for applicants based within the United States is US$109,047 to US$169,455. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We do not consider salary history during the hiring process. The final compensation for a successful candidate will be determined based on their skills, experience, and location.
**Current Hiring Locations:**
Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America, and Uruguay.
**How to Apply:**
Please visit our website to apply for this position.
**We are committed to building a diverse and inclusive workplace and encourage applications from people of all backgrounds. We do not discriminate against any individual based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.**
To apply for this job please visit job-boards.greenhouse.io.