Website Impact Guru

About us

ImpactGuru.com, India’s leading healthcare financing platform for patients raises money online for medical expenses via crowdfunding. It aggregates a large number of online payments to allow any individual requiring financial assistance to raise funds for medical expenses – be it cancer, transplant, accident, or any medical emergency. ImpactGuru.com has already helped mobilize Rs 1,500 cr / US$200mm via crowdfunding along with its partners.

ImpactGuru.com was incubated at Harvard Innovation Lab in the USA in 2014. ImpactGuru.com recently announced a $2mm Series A round, led by Apollo Hospitals Group, Currae Healthtech Fund, RB Investments (Singapore based VC Fund), Shorooq Investments (Middle East based VC Fund), Venture Catalysts (India’s #1 angel investor group) with participation from various other investors from the USA, Southeast Asia, and the Middle East.

ImpactGuru.com was recently awarded Best Technology Solution for Social Good by Economic Times Intelligent Health & Tech Awards, selected among the top 5 early-stage startups in India by TiE, fe atured multiple times on CNBC Young Turks. ImpactGuru.com was ranked among the top 21 Startups Globally to Watch in the space in which it operates by CB Insights. ImpactGuru’s senior management is led by Harvard, Wharton, Parsons, IIT, and IIM alumni with the founders recently being profiled in Fortune 40 under 40.

If you are interested in being a part of a dynamic startup working at the intersection of financial services and healthcare which is also making a significant positive social impact to society, then Impact Guru is the right place for you.

Website: https://www.impactguru.com/

Team: https://www.impactguru.com/team

Job Description

Position

Position Title: Tele sales Executive

Location: Mumbai.

Reporting Manager: Tele sales Manager/Lead

We hustle Monday – Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven’t bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
To utilize inbound/outbound calls to cross-sell & up-sell products/services
To share and record accurate information of communication with customers to update database
Answer questions regarding products/services to ensure customer satisfaction
Ask relevant questions to understand customer requirements.
Develop and sustain relationships with customers to encourage repeat business.
Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

Proven experience working as a telesales executive or customer service role
Proven track record of successfully meeting sales targets preferably over the phone
Good knowledge of relevant computer programs and telephone systems
Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies