WWF-India
## Job Description: Trainee/Officer-Donor Retention
**About WWF**
WWF (World Wildlife Fund) is a global conservation organization dedicated to protecting the planet’s natural resources and biodiversity. WWF-India is committed to conserving the country’s rich natural heritage for the benefit of present and future generations.
**Job Title:** Trainee/Officer-Donor Retention
**Location:** Delhi, India
**Job Overview:**
WWF-India is looking for a dynamic and passionate individual to join our tele-fundraising team as a Trainee/Officer-Donor Retention. You will play a crucial role in engaging donors, building relationships, and securing vital funding for WWF-India’s conservation efforts.
**Responsibilities:**
* Engage donors through phone calls and maintain a high level of customer service.
* Convey WWF-India’s mission, vision, and programs to potential donors in a clear and compelling manner.
* Utilize effective communication and networking skills to cultivate a network of dedicated donors and volunteers.
* Build long-term relationships with donors and upgrade them within the donor pyramid.
* Address donor queries and concerns promptly and professionally via phone, email, and mail.
* Maintain and update donor information in the database, ensuring data accuracy and confidentiality.
**Qualifications:**
* Graduate/Post-Graduate/MBA from a recognized University.
* Excellent English communication skills with a demonstrated ability to build rapport with people.
* Highly performance-oriented and capable of working effectively within a team.
* Strong interpersonal skills and a drive to inspire others.
* Public speaking skills and/or prior experience in fundraising are an advantage.
* Ability to manage multiple tasks and prioritize effectively.
**Experience:**
0-1 year of experience in a relevant field.
To apply for this job please visit wwfindia.zohorecruit.com.
