Website Bachpan Bachao Andolan
Position Overview
Responsible for the installation, maintenance, configuration, and reliable operation of computer systems and servers. … System administrators also promptly resolve problems and issues with computer and server systems to limit work disruptions within the organization.
Key Responsibility Areas
• Ensuring overall system and server uptime, availability, reliability and security and make sure that servers have up to date warranty. Keeping updated, accurate and reliable backups of application and databases
• Liaising with 3rd party vendors, IT providers, etc. for specific requirements
• Documenting policies and procedures and make sure that those are getting followed.
• Troubleshooting servers, desktops, laptops, mobiles, printers and other peripherals issues as they arise
• Install and configure software and hardware
• Manage network servers and technology tools
• Set up email accounts and its security.
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Monitor subordinates’ performance accordingly.
Additional Duties
• The duties and responsibilities as set out above are not exhaustive and you may be required to carry out additional duties within reasonableness of your level of skills and experience, as and when assigned by the supervisor
Performance Indicators
• Your work will be evaluated based on Responsiveness and Resolution time and level of overall maintenance of IT systems.
• Your performance will be monitored and assessed on both a monthly as well as annually based on the above KRA’s and performance Indicators.
Requirements
Qualifications and Experience
• Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 3-5 years of database, network administration, or system administration experience
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with automation tools
• A proven track record of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
To apply for this job please visit recruit.zohopublic.com.
