Job Opportunity for Associate/Sr Associate Manager, Operations Analyst at GiveIndia

About us

GiveIndia exists to alleviate poverty by enabling the world to give. Established in 2000, it is the largest and the most trusted giving platform in India. It enables individuals and organisations to raise and donate funds conveniently to any cause they care about, with offerings including crowdfunding, corporate giving, cause marketing, and philanthropy consulting. GiveIndia’s community of 2M+ donors and 250+ partners have supported 2,500+ verified nonprofits, serving 15M+ people across the country.

We are an extremely rare workplace that brings a fast-paced, high-growth start-up work culture, together with a compassion-driven high-impact work environment.

Our Values :

integrity in everything we do | empathy towards all | serve with passion | focused on scale

Job Description

This is a remote position.

Role

We are looking for an Associate/Sr Associate, Operations Analyst who shall help us scale our Online Giving through key tasks of owning significant operational buckets that are key for closure of fundraisers. The candidate should be passionate about social and humanitarian causes and boast of experience in operations management for 1-2 years. The role would involve working closely with the business and finance teams to ensure the smooth flow of funds, analysis of data and follow-ups with stakeholders. 

Key Responsibilities

• Leading all operational tasks for fundraisers being driven by GiveIndia, including disbursements to NGOs and hospitals, tracking of all payouts, management of consultant network, among others
• Managing business relationships with hospitals through quick turnarounds for all funds disbursement requests by patients
• Keeping a tap on data to highlight progress and gaps to the business team
• Single point of contact with all stakeholders involved for payouts and other finance-related tasks
• Managing all agreements and contracts GiveIndia signs with consultants and freelancers Handle key accounts while working with internal stakeholders within the Online Giving and other cross-functional teams
• Hep business teams in data mining and tracking for better growth
• Prepare and present monthly reports to the team on the key accounts, numbers, learnings and monthly/weekly progress

Required skills and experience:

• 1-2 years of experience in Operations/Ops management
• Data enthusiast and advanced use of Excel/Google Sheets
• Willing to learn and own tight processes and trackers with respect to fund allocation and disbursements
• A solution-giver to data and finance related problems that plague the journey of a fundraiser
• A people’s person- comfortable in reaching out and talking to people from diverse backgrounds, positions and experience 
• Focus on growth and scale in every task assigned
• Go-getter, disciplined and paramount adherence to set timelines and result parameters
• Ability to handle multiple tasks at once, without compromise on quality of delivery
• Strong written and spoken communication skills in English and Hindi