Job Opportunity for Engagement Manager at Sattva in Delhi

Who are we – About Sattva

We are an organization driven by the mission to end poverty in our lifetime. Our work focuses on scalable solutions for sustainable social impact. We work with our clients – corporations, philanthropists, foundations, and social organizations – to achieve social impact goals effectively and maximize the social return on their investment. Deep understanding across sectors and collaboration with multiple stakeholders drive our work. This approach helps us, and our clients develop holistic solutions for solving critical societal problems. We are driven by impact and powered by knowledge. We bring the right balance of the head-heart-hand to our work. Our work is powered by the passionate energy of our mission-driven young team, guided by the strong leadership and advisory board with multi-dimensional experience in business and social sectors. 

Our team of 400 (and growing rapidly) across offices in Bangalore, Mumbai, and Delhi comes with stellar professional credentials from diverse backgrounds and is bound together by our common commitment to social impact.

The opportunity:

The Engagement Manager is one of the key roles in Sattva, leading either large accounts or one or more projects. In this role, you will spearhead a Project Management Unit (PMU) set up with a Central Government Ministry. On the project, you will be working closely with senior bureaucrats and leading a team in supporting priority policy initiatives on the lines of tech and data policy in India. Within Sattva, you will work with Sattva’s senior management, designing and building solutions to enable high social impact on the ground in addition, the following will be the key responsibilities:

Delivery Excellence

• Take overall accountability of customer success through active listening, problem-solving and providing strategic inputs which align with their vision of high impact on the ground and the ecosystem
• Co-create solutions to meet client’s current and future needs, working closely with a variety of stakeholders both internally and externally
• Influence decision making and action at the senior level of high impact organizations to enable positive and sustainable impact
• Develop, manage and grow working relationships with clients and key stakeholders
• Ensure strong project management, team management, and overall profitability of projects
• Build Sattva’s brand as a trusted partner by consistently producing timely and high-quality deliverables for the client

Stakeholder Engagement

• Establishes a deep rapport with the middle management of the client organization through constant engagement and personal credibility
• Listens actively to clients and understands both articulated and unarticulated needs
• Presents own point of view convincingly using relevant information, arguments, and examples

Market Engagement 

• Keep abreast of new and current trends within the social impact space, approaches to enable scalable impact
• Work closely with prospective clients, business development and sales teams to ensure accurate scope of works, high-quality approach and accurate effort estimation
• Contribute towards the organization’s overall thought leadership strategy by generating meaningful content relevant to the ecosystem Institution building
• Lead internal strategic initiatives at the unit or organizational level that help contribute toward Sattva’s continued development
• Participate in building and strengthening internal systems and processes which contribute towards effective and efficient functioning of the unit and organization
• Contribute towards the development of junior team members, and towards a strong culture and working environment overall
• Build, structure and develop knowledge to share internally within the organization and at the ecosystem level

Key qualifications and experiences

At Sattva, our goal is realizing the impact on the ground and to drive a collective win by engaging with multiple stakeholders. We are looking for individuals who align with our mission of alleviating poverty in our lifetime and have the following profile:

• 8-10 years of experience in consulting, leading a business with P&L responsibilities, complex operations, business development and stakeholder management in corporate, social enterprises, consulting firms or global foundations or robust entrepreneurial background
• MBA or equivalent postgraduate degree in business management rural management/development
• Exceptional problem-solving and advisory skills, strong presentation and data analytical abilities
• Strong communication skills with the ability to communicate complex ideas effectively
• Prior experience in leading diverse teams and people management
• Demonstrated commitment to social impact/prior experience working in the social sector
• Self-driven, high-energy, curious and adaptable personality with the ability to produce high quality (entrepreneurial mindset)
• Prior experience in working with government stakeholders will be mandatory for the role
• Prior experience and expertise in Tech and Data Policy will be a preferred asset in the candidate

We cultivate a supportive and inclusive work environment for all our employees and reinforce diversity in our workplace. All applications regardless of race, religion, caste, color, place of origin, gender, sexuality, disability, and age will be welcome and will be fairly evaluated as per the requirements of the role