Job Opportunity for IT Support Executive at Enabling Leadership in Bengaluru

Experience – 1- 2 years.

Candidate with strong research skills on finding best IT solutions, working with various online tools & software. Handling apps, knowledge in general windows, assisting in installing complex hardware & network. Good verbal & written communication skills.

Responsibilities

• Deployment and administration of EL’s Program Management and Donor engagement applications; managing any software and user issues.
• Support the roll-out of new EL applications, resolve technical issues in the applications, and ensure availability for the users/stakeholders 24×7
• Support the implementation and deployment of standard applications like Salesforce for CRM, Zoho for Finance/HR, etc.
• Managing the EL website – ensuring regular content and format updates are made as well as coordinating major redesign and upgrades as required
• Support the research, recommendation, and implementation of new software applications based on user requirements and the organization’s priority
• Support the management of the organization’s data, ensuring data integrity as well as the creation of reports and dashboards required by users.
• Manage the inventory and distribution of EL tablets/devices and support the users with any issues.
• Maintaining stocks and inventory of all Tech equipment and ensuring that they are in good working order.
• Set up and manage a formal help desk function for EL

Qualifications

BCA, BSC(Computer Science), BE(Computer Science) graduate.