Job Opportunity for Learning & Development Manager at Doctors Without Borders in New Delhi

Website Doctors Without Borders


Position: Learning & Development Manager
No of vacancies: 1
Duration: 12 Months (Renewable)
Monthly Gross Salary: INR 97,130  per month (non-negotiable)
Location: New Delhi

Expected Start Date: Asap

Closing date: 25th May 2022
Email to:

**Note: The position is internally titled Personnel Development Manager in consistency with MSF International Reference Field Function Grid.


Doctors Without Borders/ Medecins Sans Frontieres (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural and man-made disasters and exclusion from healthcare in more than 70 countries. DWB offers assistance to people in need and irrespective of race, religion, gender or political affiliation. Doctors Without Borders has worked in India since 1999, providing free-of-charge essential healthcare to people in remote areas, treatment and care for people affected by HIV/AIDS, malnutrition, hepatitis C, tuberculosis, kala azar and sexual and gender-based violence. An important subject for our action is containing the effect of antibiotic resistance. We also respond to natural disasters and other emergencies, provide mental healthcare, and advocate for the development of more effective and affordable medicines to improve access to treatment everywhere. Doctors Without Borders was awarded the Indira Gandhi Prize for Peace, Disarmament and Development in 1996 and the Nobel Peace Prize in 1999. Doctor without Borders India (DWBI) runs projects in the states of Bihar, Chhattisgarh, Delhi, Jammu and Kashmir, Maharashtra, and Manipur.

Purpose of post

Is responsible for ensuring the HR capacity required, sizing and improving people capabilities, contribution and active participation in order to achieve mission goals effectively. This will be done according to MSF human resources vision and values. Functional and Hierarchical lines Human Resources Coordinator / Learning & Development Advisor

Main Tasks & Responsibilities

  • Knows OC’s recruitment and development policies, procedures and tools, adapt them to the Mission’s context and ensure an equitable, fair, transparent, efficient and accountable implementation throughout the Mission by all relevant people in the mission
  • Provide expertise to all people involved in recruitment process on how to lead it properly with the aim of recruiting professionals and people with potentials to be developed.
  • Ensures alignment with existing policies and provides expert support to coordinators, activity managers and supervisors in recruiting and developing people under their supervision: first screening of CVs, interview methods, content, detection of potentials, best practices, PMS, alignment of development with operational objectives, etc.
  • Knows OC’s induction policies, procedures and tools, adapt them to the Mission’s context and ensure its proper implementation for all newly recruited/arrived staff and for previously hired staff in the Mission who had no access to them when being recruited.
  • Ensures (together with the coordinator/supervisors/activity manager) that pre-established specific preparation or specific briefings for newly recruited/arrived staff on the basis of the profile sheet received or development plan are properly done in due time.
  • Ensure that all newly recruited/arrived staff receive a briefing agenda upon recruitment/arrival and that they are properly briefed by her/his hierarchical and functional supervisor (if applicable) and receive all the due information according to the established procedures & standard briefing content.
  • Follow up the quality and impact of whole briefing and induction processes, collects data and suggest improvements to HRCo if advisable.
  • Suggests career paths and support plans for specific persons to HRCo and line managers, ensuring a proper liaison with the Operational needs and objectives set, the results of PMS, the training possibilities (local, international, intersectional, regional, etc.) and the potentials identified.
  • Together with HRCo, HRA and Training Unit in HQ, contributes to create and implement a mission training policy adapted to the Mission in order to respond to the needs identified among the staff, prioritizing those needed to ensure the Operational objectives set.
  • Together with HRCo, HRA and Training Unit in HQ, contributes to the identification of training options at local / regional / international / intersectional level, and provide expertise upon request to line managers with regards to the assessment of training needs within the teams they supervise.
  • In close collaboration with HRCo, HRA and Training Unit in HQ, ensures proper implementation of the Training Policy, procedures and tools in the Mission and support and develop training for Coordinators/supervisors/activity managers (i.e. HR Management, PMS, etc.)
  • Support and empower administration managers and HR/administration staff of the Mission in her/his area of expertise (i.e. recruitment, development, induction, detection of talent, training, etc.)
  • Provide expertise and support to all coordinators/supervisors/activity managers on how to implement PMS (tool, method, setting up objectives, follow up of action plan and best practices) with the aim to evaluate and develop competencies of the staff they supervise.
  • Look for synergy/exchanges with other MSF sections and other NGOs in terms of trainings, coaching and other development tools
  • Shares with HRCo all information/suggestions/activities which may have an impact in planning, budget or HR strategies (i.e. suggested career path, requested trainings, development events, mobility, etc.), and does not implement them without previous authorization of HRCo.

Context Specific Accountabilities

  • Promote and enforce L&D activities within OCA Indian mission according to the L&D Strategic Plan
  • Understand the context, HR challenges, gaps, and opportunities, and capacity building needs in the projects and reflect that in L&D initiatives and plans
  • Collaborate with management and staff to foster a culture of learning and development in DWBI
  • Work closely with HRCO, HR team and other coordinators to manage learning activities and other capacity building initiatives
  • Lead the training planning and budgeting cycle (SCP/ACP)
  • Put together a training schedule, communicate with stakeholders (CMT, PCs, MTLs etc.) and follow up with the application and selection process
  • Coordinates tracking mechanism to ensure participant information for trainings is shared with HR and recorded in Homere
  • Spend approximately 30% of the time working collaboratively with projects (remote and field visits)
  • Contribute to the L&D institutional memory of DWBI
  • Research L&D opportunities provided by local Institutions
  • Supervise and collaborate with the recruitment of possible future HR resources for L&D (if functionally or hierarchically).
  • Mentor and supervise possible future HR resources for L&D (if functionally or hierarchically).



Graduate/Degree in HR or related studies


  • Working experience of at least four years in Learning and Development or Human Resources with focus on Staff Development
  • Desirable previous experience with an International or National level NGO
  • Field experience in a Humanitarian or Developmental organization is a determinant asset
  • Extensive experience in facilitating trainings and organizing events is a plus

Specific Skills

Essential mission working language – English and Hindi
•            People Management. •            Commitment. •            Flexibility. •            Results. •            Teamwork

This job description may be amended in line with the activities or evolution of the Mission. By signing, the employee acknowledges that he/she has read, understood and accepted this document.

HR & Benefits (Non-negotiable)

Monthly Gross Salary: INR 97,130/-
Secondary Benefits as per policies:

  • 13th month salary benefit and Accidental Insurance cover for employee
  • 18 days annual leave; 12 days paid leave as per specified list of holidays; Sick/Casual leave of 12 days as per calendar year (pro-rated based on hire date).
  • Contributions made for Statutory Benefit programs such as Provident Fund.
  • DWBI provides Medical Reimbursement for employees and their dependents as per health care policy.
  • A stimulating, professional environment in an international organization.

Application Procedure

To apply for the this position: Please clearly state which position you are applying for and send CV and letter of motivation to apply for this position not later than 25 May 2022 to Application without motivation letter will not be accepted. Due to high volume of applicants, only short-listed candidates will be contacted. Note: DWBI values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. We do not use any external recruitment consultants.

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