Job Opportunity for MIS Executive- Direct Fundraising at Care India in Delhi

POSITION/DESIGNATION

MIS Executive- Direct Fundraising

GRADE/LEVEL

To be decide

PROJECT/UNIT

Direct Fundraising Unit

PROJECT DURATION

2 Years

REPORTS TO

Assistant Manager – Donor Service

LOCATION

CSO Delhi

ABOUT US

CARE is a not-for-profit organisation working in India for over 70 years, focusing on alleviating poverty and social injustice. We do this through well-planned and comprehensive projects in health, education, livelihoods and disaster preparedness and response. Our overall goal is the empowerment of women and girls from poor and marginalised communities leading to improvement in their lives and livelihoods.

During FY 2020-21, CARE India directly reached out to 52.7 million people through 53 programmes across 18 states, covering more than 130+ districts. We are part of the CARE International Confederation, working in 100 countries for a world where people live with dignity and security.

CARE India seeks a world of hope, tolerance, and social justice, where poverty has been overcome and people live in dignity and security.

Our goal is to ensure that women and girls from the most marginalized communities are empowered, live in dignity and their households have secure and resilient lives. CARE India aims to accomplish this goal by working with 50 million people to help them have quality health, education, livelihoods and overcome the effects of disasters.

JOB SUMMARY

Responsible for data entry and maintenance of direct fund raising related data. Update and maintenance of data in the software utilized by CARE from time to time. Ensure updated information in MIS for building donor intelligence to support fundraising and relationship building with donors. Administrative support to fundraising team and maintain donor relations to ensure higher efficiency in raising funds.

ROLES AND RESPONSIBILITIES

• Handle inbound phone calls daily while maintaining a positive attitude
• Keep a track on fundraising material and share regular stock update with supervisor manager
• Submit all invoice/bills/petty cash originals to respective units for payment processing, post approval from line manager/unit head
• Courier fundraising materials to cities as per requirement from fundraising units
• Validate donation entry when needed.
• Donation confirmation online/offline to respective cities as per request.
• Create and generate daily donation report timely 
• Complete data entry within the defined timelines
• Develop MIS process improvement to increase efficiency.
• Identify incomplete donor information, wrong donor data captured and inform the same to respective fundraising city head and get the correct data to capture the same in donor records.
• Identify wrong entries and errors in software help with necessary modification.
• Income reconciliation account wise as per books on weekly/monthly basis.
• Provide support for system functional, operational and technical issues
• Courier 80G receipt to respective cities and donors as per request/requirement
• Identify data for city head to acquire new donors and follow up regarding conversion.
• Create own potential donor list and make the conversion to achieve monthly unit target
• Keep information confidential and shouldn’t share details about data with others, unless it is necessary.

KEY RELATIONSHIPS

Direct line reporting to Assistant Manager – Donor Service

QUALIFICATION & EXPERIENCE

Essential – 

• Knowledge of computer operating systems and MS Office
• Working knowledge of CRM platforms.
• Ability to work as part of a team.

Preferred- 

• Graduate/Undergraduate/Higher Secondary
• A minimum 3-4 years’ experience in relevant field.

SKILLS & COMPETENCIES

• Communication skills:   Able to articulate and communicate well to all stakeholders (both verbally and in writing) in a manner that meets the different needs of different audiences.
• Language skills:   Good command over English, Hindi language(Verbally).
• Research skills:  Identify potential prospects from untapped locations, corporates & individuals for future fundraising opportunity
• Team Management & Collaboration / People skills- Capable to coordinate with fundraising cities & other department and provide support
• Strategic Thinking and Analysis:  Proficient in computer programs, including Word, Excel and PowerPoint, Skilled in analysis and presentation.
• Change Management:  Good time-management and ability to work to tight deadlines. Willingness to work odd hours (if necessary).
• Operational excellence (Project / Program / Process management):  System driven in approach to management. Meticulous with an eye for details.