Job Opportunity for Senior Program Manager – Operations & Maintenance (O&M) at SELCO Foundation in Bengaluru, India

**Job Title:** Senior Program Manager – Operations & Maintenance (O&M)

**Organization:** SELCO Foundation

**Location:** Bengaluru, India

**About SELCO Foundation:**

SELCO Foundation is a non-profit organization dedicated to deploying clean energy solutions to alleviate poverty in underserved communities across India.  Through field-based research and development, and ecosystem building, SELCO collaborates with social sector practitioners, energy entrepreneurs, and NGOs to link sustainable energy with poverty eradication.  Their work spans energy access, health, and livelihoods.

**Job Summary:**

SELCO Foundation seeks a highly motivated Senior Program Manager to oversee the operations and maintenance (O&M) of over 50,000+ livelihood interventions utilizing decentralized renewable energy. This role is crucial in ensuring the long-term success and impact of SELCO’s livelihood programs, focusing on agriculture, microbusinesses, and animal husbandry across Karnataka, Odisha, and Northeast India.

**Responsibilities:**

* Develop and implement a comprehensive O&M strategy for 50,000+ livelihood interventions.

* Provide leadership and support to the O&M team in planning, execution, and monitoring.

* Understand livelihood sectors and interventions, identifying key O&M needs for successful post-implementation.

* Coordinate all post-installation O&M for solar systems and equipment across various locations.

* Monitor vendor performance, providing constructive feedback and fostering innovation in O&M models.

* Track O&M efforts, informing program design and procurement practices.

* Maintain a database tracking O&M for all livelihood sites, measuring productivity against benchmarks.

* Assist vendors in resolving solar system/equipment issues promptly.

* Compile and document O&M progress for stakeholders.

* Manage budgets and cash flows for O&M programs, ensuring timely bill submission.

* Track, analyze, and evaluate team performance, reporting weekly/monthly/quarterly.

* Update the core team on progress, supporting documentation for reporting to funders.

* Conduct regular training workshops for team skill development.

* Ensure adherence to organizational processes and guidelines.

**Qualifications:**

* 10+ years of experience in end-user service, support management, and leadership; experience in relevant sectors preferred.

* BE/B.Tech in EEE or a Bachelor’s degree in Electrical and Electronics Engineering preferred.

* Excellent understanding of technology, software applications, O&M systems, and practices.

* Proven training and coaching skills.

* Experience in budgeting and forecasting.

* Strong problem-solving, decision-making, and interdisciplinary collaboration skills.

* Excellent written and oral communication skills.

* Willingness to travel extensively in challenging terrains.

* Ability to work in a multicultural environment.