Job Opportunity for Operations Manager at ThinkZone in Cuttack, Odisha

JOB TITLE: Operations Manager
LEVEL OF EFFORT: Full-time
BASE LOCATION: Cuttack, Odisha
LEVEL OF EXPERIENCE: 0-2 years’ experience
REMUNERATION: Commensurate with skills & experience and according to social sector standards

ABOUT US

ThinkZone is a social enterprise that works towards improving the learning outcomes of children in low resource settings. ThinkZone provides access to quality learning opportunities for young children by empowering educators and parents through a blended approach of instructor-led support and accessible digital solutions.

POSITION SUMMARY

ThinkZone is a social enterprise that launched its operations in 2015. ThinkZone has taken exciting opportunities to expand and so is seeking talented and driven young professionals for implementing and managing multiple ThinkZone programs on-ground. She/he needs to thrive in a start-up environment, have a passion for innovation, and should understand how to balance time, quality, and cost to deliver. The Operations Manager should understand the needs of both education and technology, be able to balance them, and deliver high-quality services for the end-users.

RESPONSIBILITIES (NOT EXHAUSTIVE)

1. Point-person responsible for executing ThinkZone programs and managing operations in Cuttack city
2. Scouting for potential locations and working on successfully implementing ThinkZone programs in urban communities that are tailored and relevant to the specific audience
3. Conducting feasibility study and stakeholder analysis at possible areas of operations
4. Working on identification & on-boarding of educators and conducting their offline and online trainings
5. Providing support to educators and monitoring the implementation of ThinkZone programs
6. Documenting key performance indicators for operations and delivery activities, training standards and ensure their implementation while reporting performance
7. Establishing partnerships and creating operational linkages for effective program implementation
8. Travel to different locations as applicable.

QUALIFICATIONS / REQUIREMENTS

1. Bachelor’s or Master’s degree
2. Entrepreneurial mind-set, a go-getter with excellent research and analytical skills
3. Excellent verbal and written communication skills in Odia(mandatory) and English
4. Ability to work independently while also following a structured process / guidelines
5. Prior experience working with bottom-of-the-pyramid (BoP) / low-income / informal sector is a plus
6. Flexibility to travel, as required

OTHER REQUIREMENTS:

1. Anyone can apply because we don’t really look for grades
2. You will definitely be a great fit if you have all of the below:
– Good creativity and analytical skills and ability to think out of the box
– Disciplined and comfortable working with tight deadlines
– Decent know-how about the problems facing the education system
– Self-starter and willing to work in a start-up environment
– PASSION FOR SOCIAL BUSINESS! And activity-based, child-centred learning

INTERESTED? SUBMIT AN APPLICATION!

Please submit your CV, references, and a cover letter in 500 words discussing the questions below to
hr@thinkzone.in with the subject line ‘Application for the Post of Operations Manager’.

Cover Letter Questions:

Question 1: Why are you interested in this position?
Question 2: What skills/expertise would you bring to this position and how would this position help you
achieve your goals?