Job Opportunity for Executive-Project Management at Education Initiatives in Ahmedabad

Website Education Initiatives


Ei Shiksha



Role and Responsibilities

  • A professional approach in answering calls and provide information about Mindspark product and features, taking input of issues and their resolution thereof.
  • Maintaining records of Tasks, Issues, Bugs and interactions.
  • Appropriate and timely follow-ups wherever required.
  • High quality issue resolution skills as far as technical issues are concern.
  • Excellent skills to work with different teams at a time
  • Escalate unresolved queries, issues and bugs to respective team for accurate resolution and implement it.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Readiness to upgrade own technical and interpersonal skills.
  • Always ready for travel for the Product Implementation, Training and Support at least thrice in a month.


Must have

  • Excellent oral and written communications and stakeholder management skills
  • Good skills to provide training to small to medium group.
  • Basic skills of Data interpretation and data explanation.
  • Good knowledge of MS-Office and Hardware and Networking


  • Bachelor’s/Master’s degree or equivalent in relevant fields.


  • Minimum 2-3 years of work experience in Operations Management
  • Fluent in written and verbal communication in English & Hindi

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