Job Opportunity for Executive – Tele Counsellor at Tech Mahindra Foundation in Pune

Role: Executive-Tele counsellor
Project: Tech Mahindra SMART Academy for Healthcare 
Experience: 2-4 years of work experience in counselling and tele-calling in educational or vocational training institute preferably in healthcare
Location: Pune
Qualification: Must be a graduate
Number of openings: 2

Roles and Responsibilities: 

• Perform counselling & career guidance for interested Students /parents by Tele-calling.
• Handle walk- in enquiries and help students/parent understand the courses offered.
• Making calls to the cold leads on a regular basis and maintaining proper record for it.
• Maintain and update the leads database.
• Convert prospects into admissions by sharing all the required information about the courses offered and the career prospects associated with each of them.
• Regular updating of the reports as and when required.
• Assist the field team in outdoor mobilization activities. 

Desired Skill Set

• Good communication and interpersonal skills.
• Counselling and negotiation skills.
• Should be able to communicate in Marathi-regional language
• Working knowledge of software applications including MS World, Excel and Internet.
• Self-motivated and positive attitude.
• Knowledge of Healthcare will be an added advantage.